Q: Hello, I have tried to contact support for more than one week without getting any answer from you.
And I have seen there that I am not the only one to mention this bug. Can you please tell me why we are not able to scrape any more adresses on local.ch (Switzerland) and when you will be able to fix this. your e-mail address support@reoon.com seems not to work, as I am not getting any aknowledgement of receipt to my questions from your support for more that one week...Best regards from Mathieu
ReoonSupport
May 15, 2024A: Thanks for the query. Recently local.ch updated the internal structure of their website, which made it incompatible with our software. However, we have already fixed that issue and released an update after making the required adjustments on our software. Please update the software and after that the local.ch scraping should start working as expected. Please make sure you are using the software version 5.4(M) or later.