I am using a Mac and have purchased your software. not working MacBook. I would like a refund.

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ReoonSupport · Answer

Thanks for the query. Just double\u002Dclicking won\u0027t work on Mac in the first time. You need to go to the downloaded app\u0027s folder from the finder (important). Then right\u002Dclick it and select open. Then select Open again. Let us know if you are still not able to run the App there. Thanks.\u000a\u000aIt is also possible that you have custom security settings on your Mac and your setup is configured not to allow any 3rd party apps.\u000a\u000aPlease check the following two articles.\u000a\u000ahttps://support.apple.com/guide/mac\u002Dhelp/open\u002Da\u002Dmac\u002Dapp\u002Dfrom\u002Dan\u002Dunknown\u002Ddeveloper\u002Dmh40616/mac\u000ahttps://www.macworld.com/article/672947/how\u002Dto\u002Dopen\u002Da\u002Dmac\u002Dapp\u002Dfrom\u002Dan\u002Dunidentified\u002Ddeveloper.html\u000a\u000aThese should help you. Thanks.

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