Edit: Thanks for submitting the updated/edited review by adding the additional details. By local Yellow Pages, did you mean local.ch? We have again checked our emails and could not find a similar support request. It is possible that the email you sent got blocked by the spam filter (or can be something else). Can you please send us another direct email at [email protected] so that we can find your email address (to find your other messages)? Please let us know and once we are clear about the situation, we will try our best to solve your issue. Thanks.

Original Response: Thanks for sharing your experience with the software. Please note that this is a data scraping software and because of that, it needs some technical setup to be able to scrape the data (for some users).

We have checked our support channels but could not find any support request from you. In order to help you with the issue, we kindly request you to send us a quick email at [email protected] with the some additional details (mentioned below).

Also please note that, the data scraping easiness/hardness is different for different sites. You have not mentioned which site's data you were trying to scrape. You also have not mentioned anything about if you tried to scrape the data from only one specific site or from a few different sites.

We will be waiting for your response and once we get a response from you, we will try our best to provide you with the best solution. Have a great day.