Have you consider an Agency plan? We manage restaurants with multiple locations, each location has their on social media accounts , limit 1 FB page per brand will be a complete NONO for us considering each location has their on social media accounts . Hope you have the option in the meantime we will keep using Juphy
Q: Can I have multiple users on my Replient account ?
I need to be able to give access to my community manager to reply to social media comments. So I need at least one or two extra seats. Is that possible in tiers 2-3 ?
A: Hi Mischa, currently we don't have a team-option yet. But we are working on it and it's planned in Q3. At the moment you can login with your credentials on multiple devices and work simultaneously without crashing the app :-)
But this is already a known feature request we put on our roadmap: https://replient.canny.io/feature-requests/p/team-options
Thank you for addressing all my previous questions!
Do you have plans to introduce Tier 4, which could align with the PRO Plan?
The Lite plan doesn't appeal to me, mainly because it lacks DM support, as you mentioned earlier. I would greatly appreciate it if you could take this into consideration.
A: Hey there! Please reach out to us via the live chat on the website. We can sort things out there and get you early access to DMs via replient.ai! Looking forward to hear from you.
A: Thank you very much for your question. At the moment mobile apps are not available, because you can use replient.ai directly in your mobile browser. We have optimize the mobile webview, so it works on all devices.
Nevertheless both Android & iOS apps are on the roadmap and planned for Q3 this year. All the best, Markus
Q: What about comments on ads
Does this software also reply to comments on IG or Facebook ads?
Markus_replient.ai
May 5, 2025A: Thanks for the question.
Yes you also get all comments from ads into replient.ai and can answer them with one click or with automations.
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Q: Agency
Have you consider an Agency plan? We manage restaurants with multiple locations, each location has their on social media accounts , limit 1 FB page per brand will be a complete NONO for us considering each location has their on social media accounts . Hope you have the option in the meantime we will keep using Juphy
Share replient.ai
Q: Can I have multiple users on my Replient account ?
I need to be able to give access to my community manager to reply to social media comments. So I need at least one or two extra seats. Is that possible in tiers 2-3 ?
Markus_replient.ai
Apr 28, 2025A: Hi Mischa,
currently we don't have a team-option yet. But we are working on it and it's planned in Q3.
At the moment you can login with your credentials on multiple devices and work simultaneously without crashing the app :-)
But this is already a known feature request we put on our roadmap:
https://replient.canny.io/feature-requests/p/team-options
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Q: Tier 4 Upgrade
Hi Markus,
Thank you for addressing all my previous questions!
Do you have plans to introduce Tier 4, which could align with the PRO Plan?
The Lite plan doesn't appeal to me, mainly because it lacks DM support, as you mentioned earlier. I would greatly appreciate it if you could take this into consideration.
Many thanks!
Markus_replient.ai
Apr 28, 2025A: Hey there!
Please reach out to us via the live chat on the website. We can sort things out there and get you early access to DMs via replient.ai!
Looking forward to hear from you.
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@Markus Wrote you an email using the contact form, but received no reply. What is the email address for direct contact? Thanks!
We got your message. You‘ll get a response today. :-)
@Markus Thanks for the reply. However I received no reply last month from you. Could you kindly provide me with the direct email instead? Thanks!
Here is the direct email: office@replient.ai
Q: Android & iOS Apps
Hi Markus, are there Android & iOS apps available? If not, what is the rough ETA for these features? Thanks!
Markus_replient.ai
Apr 25, 2025A: Thank you very much for your question.
At the moment mobile apps are not available, because you can use replient.ai directly in your mobile browser. We have optimize the mobile webview, so it works on all devices.
Nevertheless both Android & iOS apps are on the roadmap and planned for Q3 this year.
All the best,
Markus
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