Monthly limited reached and can't do ANYTHING but upgrade?

Question

Hi!\u000a\u000aI reached my monthly comment limit due to some viral posts. I get a popup that gives me two choices: UPGRADE or SIGN OUT. Can\u0027t do anything else, can\u0027t close the popup. My monthly limit refreshes in 10 days.\u000a\u000aIn the meantime, shouldn\u0027t I be able to just deal with the comments that are WITHIN my monthly limit rather than be completely blocked from accessing the site?

Aman_AS · Answer

Yes, earlier they allowed us to reply manually. But now, once the monthly limit is reached, they do not allow even manual responses from our side. This is really bad.

Markus_replient.ai · Answer

Hey there!\u000aYou can always exclude certain (viral) posts if you need to. Take a look here: https://help.replient.ai/en/articles/14315178\u002Dhow\u002Dcan\u002Di\u002Dexclude\u002Dcomments\u002Dfrom\u002Dmy\u002Dcomment\u002Dlimit\u002Dgiveaways\u002Detc\u000a\u000aBest, Markus

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