e3bf800755f94978b4cff5940ce60997Q: Monthly limited reached and can't do ANYTHING but upgrade?
Hi!
I reached my monthly comment limit due to some viral posts. I get a popup that gives me two choices: UPGRADE or SIGN OUT. Can't do anything else, can't close the popup. My monthly limit refreshes in 10 days.
In the meantime, shouldn't I be able to just deal with the comments that are WITHIN my monthly limit rather than be completely blocked from accessing the site?
Markus_replient.ai
Apr 16, 2026A: Hey there!
You can always exclude certain (viral) posts if you need to. Take a look here: https://help.replient.ai/en/articles/14315178-how-can-i-exclude-comments-from-my-comment-limit-giveaways-etc
Best, Markus
Verified purchaser
Yes, earlier they allowed us to reply manually. But now, once the monthly limit is reached, they do not allow even manual responses from our side. This is really bad.
Verified purchaser
That doesn't make sense, does it? Please fix this, Markus.