Same here. Sent 2 e-mails to Support and only got one reply, but no action taken on my requests. Can't even use the tool at this point because of they're non-response
If the product isn't being supported anymore, refunds should be issued to anyone who purchased LTD since they abandoned the product.
What response did you get? I could not use reslash for a small catchup with colleagues. I have raised a ticket, let's see what they say.
Q: Since we can't have a CNAME option at all.
And Subdomain.Reslash cost us some extra $$$ I really wish we can have an option or apply our LOGO during a Login for a small branding It would be wonderful :)
Q: Hi Ashwin_Reslash,
Sorry if this has been asked before...
probably burried in so many questions.
Could you please clarify what does 1,000 guest minutes per month mean and how does it work?
If I run an event for 8 hrs in one day which is 480 minutes, then I can only invite 2 guests to that event (as 480 x 2 = 960 minutes)? And, then I will not be able to run any event for that month? I hope I get dumb-founded ;-)
A: If you go for the team plan, all team members get unlimited minutes. Guests who enter space, their minutes would get deducted from the guest minutes. If you're looking to use Reslash for events, Reslash event plan may be much better fit because you can get attendees - 750 monthly on Tier 4.
Q: Had an embarassment when the guest and I could not join my room.
I have reached out to Reslash support but it seems like the product itself is not supported now. Let's see.
Q: Why is ReSlash just NOT working anymore?
It does not give video/audio access to the other party.
Q: I can't get anyone to respond to my support requests.
I can't even leave a review for this product. What a loss of money. I will post my dissatisfaction on Negative Star Reviews!
Same here. Sent 2 e-mails to Support and only got one reply, but no action taken on my requests. Can't even use the tool at this point because of they're non-response
If the product isn't being supported anymore, refunds should be issued to anyone who purchased LTD since they abandoned the product.
Verified purchaser
What response did you get? I could not use reslash for a small catchup with colleagues. I have raised a ticket, let's see what they say.
Q: Since we can't have a CNAME option at all.
And Subdomain.Reslash cost us some extra $$$
I really wish we can have an option or apply our LOGO during a Login
for a small branding It would be wonderful :)
Q: Hi Ashwin_Reslash, Sorry if this has been asked before...
probably burried in so many questions.
Could you please clarify what does 1,000 guest minutes per month mean and how does it work?
If I run an event for 8 hrs in one day which is 480 minutes, then I can only invite 2 guests to that event (as 480 x 2 = 960 minutes)? And, then I will not be able to run any event for that month? I hope I get dumb-founded ;-)
Thanks
Ashwin_Reslash
May 15, 2024A: If you go for the team plan, all team members get unlimited minutes. Guests who enter space, their minutes would get deducted from the guest minutes. If you're looking to use Reslash for events, Reslash event plan may be much better fit because you can get attendees - 750 monthly on Tier 4.