RobinReach Questions

Showing 1 - 20 of 137 questions
Jul 12, 2025
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Q: Can we add song to instagram carousel ?

Hello, If we can't add song to instagram carousel, will you do it ?

antoine_soreauantoine_soreau
antoine_soreauPLUS

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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jul 12, 2025

A: Hi Therre,

At the moment, Instagram’s API doesn’t support adding songs to carousel posts, so it isn’t possible to do this through RobinReach (or any other third-party tool).

If Instagram adds this feature in the future, we’ll absolutely prioritize supporting it on our side.

Thank you!

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Jun 15, 2025
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Q: Fai tornare questa offerta su appsumo

Ciao, ottimo software.
Appena sarà di nuovo disponibile su appsumo lo acquisterò immediatamente.
Come è possibile accelerare la vendita su appsumo?

Un'altra domanda: se acquisito un abbonamento in cui posso gestire, per esempio, 20 account, possono essere tutti e 20 account instagram? O c'è solo un account instagram per brand?

Gli account sono gestiti separatamente lato backend? Perché sto molto attento a tenere in dispositivi separati i miei account instagram perché mi è successo in passato che appena un mio account è stato bloccato e sono stati contagiati anche gli altri (anche quelli inattivi)

110766201459779764553110766201459779764553
110766201459779764553

Verified purchaser

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 19, 2025

A: Ciao!
Al momento non abbiamo in programma di tornare su AppSumo.
Tuttavia, saremmo felici di offrirti uno sconto speciale ti basta contattare il nostro team all'indirizzo support@robinreach.com.

Per quanto riguarda l'abbonamento da 20 account: sì, sei libero di aggiungere 20 account Instagram se necessario.
Puoi anche creare più brand per separare e gestire gli account in modo...

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Jun 8, 2025
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Q: Support email

Is the support email working? Ive been sending emails to support@robinreach.com for almost two weeks with a CSV problem I've been having and I'm not getting any respond other than my initial respond. How can I get support on this application?

jesusqjesusq
jesusqPLUS

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Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 8, 2025

A: Hello
My Apologies for the delay and the frustration this has caused.

Yes, our support email is working, but we clearly missed your follow-ups that’s on us.
The team is actively investigating the CSV issue to understand why the system isn’t parsing your file correctly.

Just to note: it’s the weekend, so our dev team isn’t at full capacity right now, but this is already on their priority...

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Jun 4, 2025
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Q: Looking to move up to tier 2. will this deal ever come back?

Looking to have the recurrent post feature. will this deal ever come back? thanks

106680619050214141122106680619050214141122
106680619050214141122

Verified purchaser

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 4, 2025

A: Hello,

I appreciate your interest in upgrading!

While we can’t guarantee that the AppSumo deal will return, we’d love to help you make the most of RobinReach.
Please feel free to reach out to us at support@robinreach.com.

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Jun 1, 2025
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Q: Will this deal ever come back?

EscapeEscape
EscapePLUS

Verified purchaser

Founder Team
Shaher_RobinReach

Shaher_RobinReach

Jun 2, 2025

A: Hi!

Thank you so much for your interest in RobinReach.

While we can’t guarantee the AppSumo deal will be available again, I’m happy to offer you a special discount since you asked.
Just send an email to support@robinreach.com

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