I wanted to like it but...
Great concept, and it works like a charm when you use their platform with an MCP connection to Claude for your own brand, but try sharing the link with a client. That's when things go off the rails. I upgraded my purchase so I could share an access link with my clients. But the access link you get includes a link to their website where the client can sign up for their own account and subscription.
I created the link to share with my client just as the instructions tell me to. I shared it with my client, but they told me they can only add one account. But I have the tier 3 offer with 40 available, so that should not be an issue. I asked them to send me a screenshot.
When I asked my client to send me a screenshot of what they were seeing, it was the RobinReach sign-up page with their pricing, etc.
I took up my problem with their support, and it took 10 days for them to get on a call with me and tell me that this is not a problem anyone else has had and that it's my client's fault.
Needless to say, I'm not very happy, as it's cost me one month's fee for the social media work I was doing for my client so far, on top of what I paid for this offer here on AppSumo.
Shaher_RobinReach
Sep 29, 2026I’m sorry you had this experience.
The Client Connect Link is a relatively new feature we rolled out just a few weeks ago, and we’ve been actively improving it based on feedback as it comes in.
One thing to clarify: RobinReach doesn’t currently offer full white-labeling, so the Connect Link is expected to include the RobinReach domain.
That said, the experience you described with your client clearly wasn’t right, and we’d like to look into exactly what happened and get it sorted for you.