konraddQ: Ai assitant Fails
The AI assistant continuously fail. Even after logging out, logging in, starting new projects, Restarting the desktop app etc. After the prompt it thinks for about one second and then nothing. While it consumes quite a bit of credits.
Will my ai credits be refunded?
Faik_Robomotion
May 18, 2026A: Hi,
We are having a problem with Gemini ( Robomotion + Auto ), we have routed the traffic to OpenRouter. Please write to [email protected] with your workspace url, we will topup your credits.
Best,
Hi Konradd,
Gemini is back now. The issue was caused by a missed KYC document update request from Google which stopped our API key usage. We have since submitted the required documents, and Google has reopened our account.Everything is back to normal now.
Sorry for the inconvenience and the interruption. If you lost Robomotion AI credits during this period,just email support,we can topup.
Best,