A: Hi,

The Bronze, Silver, and Gold plans are designed for end users who can only use prebuilt agents in the Agent Store. They do not include access to the Flow Designer or Admin Console, so you cannot develop anything. You can only use what is available in the Agent Store, which is currently quite limited.

This deal provides access to the Developer plan, along with a defined number of Production and Application Robots. In traditional RPA products, the annual cost of a single unattended robot (production robot) is often several times higher than Tier 6. So even starting from Tier 1, the number of included robots represents significant value.

The LTD deal does not include any credits, as it would not be sustainable to provide ongoing AI credits and Proxy usage for life. However, in this latest deal, we added a one-time 1000 AI credits for new purchases, allowing users to test our AI Builder, which also supports BYOK. Additionally, Tier 5 and Tier 6 include cloud run minutes introduced in our previous campaign.

As for the terminology, here are the definitions from our Admin Console:

What are Robots?
Robots are digital workers in your workspace that execute your automation flows, either locally or in the cloud.

Production Robots
Production robots are your primary digital workers for running automated tasks without human involvement. They are designed for scheduled jobs, such as running reports every morning or processing data at set times. They can also be triggered by events like filesystem changes, HTTP requests, incoming emails, or queue inserts. Each production robot handles one task at a time and becomes available for the next job once it finishes.

Application Robots
Application robots run interactive, conversational automations such as chatbots or digital assistants. Each robot runs a single flow and is created when you create an Agent Instance in the Agents Dashboard. If all Application Robot licenses are in use, you can delete an instance to free up capacity.

Development Robots
Development robots are intended only for building and testing automations. They are not meant for production use and do not support scheduling, triggers, or interactive automations. Use them strictly for developing and debugging flows.

In short:

Application Robots are interactive robots that users engage with, typically through the Robomotion Chat UI. Each one runs a single assigned flow, which acts as the “brain” of the agent.
Example: https://www.youtube.com/watch?v=p4HpqTXUU8U

Production Robots are background workers that run tasks automatically. They can execute multiple flows based on schedules, similar to shift planning. For example, one flow can run at 9 AM and another at 11 AM. These robots do not require human interaction.

Best,