Can each of the 25 accounts be reset to be reused once a client has finished with your services? Or are they used by one client and then not able to be used again?
Hi! I had credit card issues when purchasing today and just had enough to get one of the Tiers a lower tier than the one I wanted. I kept getting an error message while trying to pop up, and I was getting nervous so at least I was able to purchase within the deal.
Is there a possibility to upgrade the Tier within the appsumo deal?
A: Hi 👋 , we understand and thank you for messaging in time. Sure we look forward to help. Please contact us at hello@rocky.ai so that we find the best way for you 😃
I hope this message finds you well. I am reaching out urgently regarding the purchase of the product, which I was eager to secure before the upcoming deadline. Unfortunately, I have encountered issues with my credit card transactions being declined due to security concerns, which has unfortunately delayed my purchase.
Given the urgency of this situation, I was wondering if there is any possibility you could offer an exclusive deal or make an exception for me, especially considering the software will soon be removed from the platform.
I would be incredibly grateful for any assistance you can provide. Thank you so much for your time and consideration.
Q: Do you support Trandtional Chinese and Simplified Chinese in 2025?
Harry_RockyAI
May 18, 2025A: Hi there :)
Yes, Trandtional Chinese and Simplified Chinese are now online as options on the webapps and also in the coming days on the native apps :)
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Q: 25 coaching clients in tier 3
Can each of the 25 accounts be reset to be reused once a client has finished with your services? Or are they used by one client and then not able to be used again?
Harry_RockyAI
Mar 10, 2025A: Hi there :)
Yes those seats are reusable and you can reassign them to new users.
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Q: upgrade possibility credit card issue
Hi! I had credit card issues when purchasing today and just had enough to get one of the Tiers a lower tier than the one I wanted. I kept getting an error message while trying to pop up, and I was getting nervous so at least I was able to purchase within the deal.
Is there a possibility to upgrade the Tier within the appsumo deal?
Thanks in advance!!!
Harry_RockyAI
Mar 3, 2025A: Hi 👋 ,
we understand and thank you for messaging in time.
Sure we look forward to help. Please contact us at hello@rocky.ai so that we find the best way for you 😃
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Q: Urgent Deal Access Request
Hi there,
I hope this message finds you well. I am reaching out urgently regarding the purchase of the product, which I was eager to secure before the upcoming deadline. Unfortunately, I have encountered issues with my credit card transactions being declined due to security concerns, which has unfortunately delayed my purchase.
Given the urgency of this situation, I was wondering if there is any possibility you could offer an exclusive deal or make an exception for me, especially considering the software will soon be removed from the platform.
I would be incredibly grateful for any assistance you can provide. Thank you so much for your time and consideration.
Harry_RockyAI
Mar 3, 2025A: Thank you 😊
Absolutely, as you messaged us on time, we will support of course. Please explain us more via hello@rocky.ai
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Q: Hello,
Some time ago, I purchased but I couldnt keep because the language.
Now some monhts later I came to ask if it is already working in portuguese?
Harry_RockyAI
Mar 3, 2025A: Yes, absolutely 👍
Portuguese is enabled
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Yes, absolutely 👍
Portuguese is enabled