Hi there! 👋 I noticed that Roundups isn’t available at the moment, do you know if it might come back for the Black Friday 2025 deals? I’d love to grab it if it returns! 😊 Thanks a lot and have a great day!
Update: Yes, my issue has been resolved. I appreciate your prompt attention to this matter. Looking forward to utilizing your product. Support is great so far.
Q: Original Tier 3 was 500 products import per month, it is now only 5000 credits per month with 100 credits/product
Original Tier 3 purchased on 2/14/25 was unlimited roundups with 500 product import per month. This new credit system assign only 5000 credits for product import, with 100 credits deducted per product import, its reduced to only 50 product import instead of 500 per month. You’ve reduced the tier 3 product import by 90%? Please review the credit limit (new system) and clarify why it’s reduced to only 10% of original purchase limit. I don’t believe that’s right.
Founder Team
Josh_Roundups
Aug 6, 2025
A: Where does it say that product import cost 100 credits? It's unlimited on all plans.
Yes, please email support@roundups.ai. There isn't a limit on imports, or there shouldn't be, but at one point there was. Total cost to create a Roundup is 100 credits, but you have unlimited credits on Tier 3.
Q: Hope to see Roundups return for Black Friday!
Hi there! 👋
I noticed that Roundups isn’t available at the moment, do you know if it might come back for the Black Friday 2025 deals? I’d love to grab it if it returns! 😊
Thanks a lot and have a great day!
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Q: Purchased yet account says free
I purchased this yet my account says free. Help
Josh_Roundups
Sep 7, 2025A: email support@roundups.ai with your AppSumo license key on your invoice.
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Q: Cannot access my Tier 3 purchase
Tier 3 was purchased, yet my account is showing "free." I have contacted your support and Appsumo with invoice and license key details.
Josh_Roundups
Aug 14, 2025A: I think we just activated and responded to the email 5 min ago
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Verified purchaser
Update: Yes, my issue has been resolved. I appreciate your prompt attention to this matter. Looking forward to utilizing your product.
Support is great so far.
Q: When Posting on WordPress - Can we choose the CPT as Targeted Post?
Hi, is it possible to post on a Selected CPT?
When generating the Roundup, can we add taxonomy?
Kirill_Roundups
Aug 14, 2025A: It's currently not part of our integration or plugin, but we can implement it. Please add it as a feature request.
https://roundups.featurebase.app/
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Being able to select a custom post type is pretty fundamental for WordPress support.
Q: Original Tier 3 was 500 products import per month, it is now only 5000 credits per month with 100 credits/product
Original Tier 3 purchased on 2/14/25 was unlimited roundups with 500 product import per month. This new credit system assign only 5000 credits for product import, with 100 credits deducted per product import, its reduced to only 50 product import instead of 500 per month. You’ve reduced the tier 3 product import by 90%? Please review the credit limit (new system) and clarify why it’s reduced to only 10% of original purchase limit. I don’t believe that’s right.
Josh_Roundups
Aug 6, 2025A: Where does it say that product import cost 100 credits? It's unlimited on all plans.
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Should I send you the screenshots? It says select product:1. Total costs:100 credits. My tier 3 plan now states import credits 5000 per month
Yes, please email support@roundups.ai. There isn't a limit on imports, or there shouldn't be, but at one point there was. Total cost to create a Roundup is 100 credits, but you have unlimited credits on Tier 3.
Thanks so much Josh! I sincerely appreciate your prompt response and to confirm Tier 3 remains unlimited. Love your product!