Q: Product no working, and Support also not working.
A Wordpress Website I submitted was rendered to a mess on Ruttl system, those who bought a code are welcome to plug the site in, and see for yourself, comeby.io, its a complete mess. And I tried to get help everyway I can, but no answers from Website chat, website form, and direct support email (the one they keep saying, pls email us if bla bla bla), zero reply. Even question on Appsumo, no reply. I think I am echoing many of the sumoling's concern here, that their future support will be very sus as well.
Founder Team
Rishab_Ruttl
May 15, 2024
A: Hi Cunwailing,
Apologies for the bad support experience faced by you. While we truly believe we messed up our support, we're getting back with appropriate responses and making sure not a single query is left untouched.
Please reach out to us with a fresh email at support@ruttl.com, or feel free to revert to this thread, and we'll be glad to respond. Cheers!
Q: I want to try this, but our app is also on iOS.
Will this plan allow us to use the mobile feedback for a game coming out on iOS? I know your site says iOS support coming soon. If I buy this, I want to make sure that’s included.
Founder Team
Rishab_Ruttl
May 15, 2024
A: Hi there,
Thanks for dropping your question. If your iOS app is built using React, we can surely support iOS - you simply need to install a one-time snippet in your code and you can start reviewing it instantly.
I have a few questions: Does it work for websites only or can I also attach PDF or JPG files? This is important to us as we deal with both web design and graphic design. Also, I would like to know if you have any plans to come back to AppSumo in the future.
Founder Team
Harsh_Ruttl
May 15, 2024
A: Hi Tony,
Yes you can review Images, PDF and Videos as well on ruttl. Unfortunately this was our last launch
Q: hello guys, is this coming back?
Rishab_Ruttl
May 15, 2024A: Hi Akram, thanks for submitting your query.
We currently do not intend to return to AppSumo.
Share ruttl
Please come back to AppSumo!
Q: Product no working, and Support also not working.
A Wordpress Website I submitted was rendered to a mess on Ruttl system, those who bought a code are welcome to plug the site in, and see for yourself, comeby.io, its a complete mess. And I tried to get help everyway I can, but no answers from Website chat, website form, and direct support email (the one they keep saying, pls email us if bla bla bla), zero reply. Even question on Appsumo, no reply. I think I am echoing many of the sumoling's concern here, that their future support will be very sus as well.
Rishab_Ruttl
May 15, 2024A: Hi Cunwailing,
Apologies for the bad support experience faced by you.
While we truly believe we messed up our support, we're getting back with appropriate responses and making sure not a single query is left untouched.
Please reach out to us with a fresh email at support@ruttl.com, or feel free to revert to this thread, and we'll be glad to respond.
Cheers!
Share ruttl
Q: Hi, what are the attachment limits?
1. Per Comment
2. Per Project
3. Per Account
Rishab_Ruttl
May 15, 2024A: Hi Helyx,
There are no attachment limits per comment, project or account.
You can practically add unlimited attachments to comments.
Cheers!
Share ruttl
Q: I want to try this, but our app is also on iOS.
Will this plan allow us to use the mobile feedback for a game coming out on iOS? I know your site says iOS support coming soon. If I buy this, I want to make sure that’s included.
Rishab_Ruttl
May 15, 2024A: Hi there,
Thanks for dropping your question.
If your iOS app is built using React, we can surely support iOS - you simply need to install a one-time snippet in your code and you can start reviewing it instantly.
Cheers!
Share ruttl
Q: I find Ruttl to be a very good application.
I have a few questions: Does it work for websites only or can I also attach PDF or JPG files? This is important to us as we deal with both web design and graphic design. Also, I would like to know if you have any plans to come back to AppSumo in the future.
Harsh_Ruttl
May 15, 2024A: Hi Tony,
Yes you can review Images, PDF and Videos as well on ruttl. Unfortunately this was our last launch
Share ruttl