ScreenRun Questions

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Q: 🗣️AI voices / Voice from text

I saw that you added the ability to generate voice from text.
But it only works in English.
🤔
Could you add support for other, defined languagesâť“

Jack.SPLUSSep 18, 2024
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Q: any plans for this to come back to AppSumo?

Would love it

james109PLUSDec 13, 2023
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Founder Team
ldenoue

ldenoue

May 14, 2024

A: no plans yet as handling external licences was not an easy process for a one-man shop. And the prices you can get from our website for lifetime deals is already very reasonable I think especially if you purchase an EDU license $12.99

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Q: Hi, it seems that I somehow forgot to redeem this product after purchasing.

I'm unable to do it now through my AppSumo account. Can you help? Or is this something I need to raise to the AppSumo team?

iXzenoSPLUSFeb 21, 2024
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: Please login to screenrun and then open the redeem page at https://screenrun.app/redeem (only works if you’re logged in!)
And enter your activation code.

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Q: Do you have or plan to have any support group on Facebook Discord or elsewhereâť“

Jack.SPLUSDec 8, 2023
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Q: Hello.

How can I upgrade my account from magic link only to using email + password?
I followed your on site "Help - You can set or reset your password here" advice and visited the link to reset my password but it`s a round trip back to screenrun.app/login.
I had read that the Magic Link was only intended to be a temporary solution.
Our mail system is strictly separate from all browsers, so we cannot use a "magic mail link" to log into a Website and we do not use our Socials.
Thank you

mrloveOct 20, 2023
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Q: Why it has watermark?

IndieHackerOct 8, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: because you are using the free version. when you upgrade to a paid version (EDU or PRO), the watermark is hidden or you can set a custom text.

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Q: @ldenoue, I emailed support multiple times to get a resolution to my AppSumo purchase not being reflected on my account.

I have not received any responses even after a week. Since there seems to be no other way to reach your team, I am posting this here. Could you please help me out?

548cd9d3857841b393dac0230c13de32Aug 14, 2023
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Founder Team
ldenoue

ldenoue

May 14, 2024

A: Please contact me at laurent@appblit.com

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Q: When are you coming back to Appsumo❓ You not using Appsumo right now temporarily❓ Due to price change❓ 🤔

Jack.SPLUSAug 8, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: We decided to end the deal on AppSumo and only sell directly on our website with GumRoad.
Would you prefer Stripe?

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Q: 👏 Thanks for implementing Password login 👍

Jack.SPLUSJul 28, 2023
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Q: Could you introduce the ability to work on several files in parallelâť“

Jack.SPLUSJul 28, 2023
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ldenoue

ldenoue

May 14, 2024

A: Not at the moment. Browser based video processing is an intensive task. What we could try is processing the export in the background so you wouldn’t have to keep the tab visible. Would that be useful?

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Q: Hi team, can I use Screenrun to screen recording my Webinar, online meeting.

We are currently using Zoom, GoBrunch.

Zoom has a recording function but the quality is not that great. Thanks.

hanahtPLUSAug 5, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: You can definitely use the ScreenRun screen recorder to record your Zoom or Meet windows but make sure you don’t use headphones or ScreenRun won’t capture the sounds of the others (only yours). We have not tested on this particular use case so you should try on a new meeting and see how it goes. But there is no limit in ScreenRun itself.

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Q: Does the webcam video appear within a circle or square on the screen?...

and is the size adjustable

suki2Aug 1, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: You can pick several shapes (square, portrait, landscape and circled).

Yes you can adjust the size (and position) of the webcam. Even after you recorded it.

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Q: When I try to download the Windows App on Windows 11, the download fails saying "Virus Detected".

Any explanation?

technosageJul 27, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: Try https://ScreenRun.app/screenrun.exe

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Q: How do we remove the watermark?

john_zJul 6, 2023
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Founder Team
ldenoue

ldenoue

May 14, 2024

A: Remove the text in the text box in the Text panel. Only pro or edu licenses can do that.

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Q: You have a very low price here on Appsumoâť— Haven't you thought about increasing the price a bit?

e.g. 29-39USD
🤔

Jack.SPLUSJul 28, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: Yes it’s a good deal I know!

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Q: How do I change the email for an accountâť“ I would like to add the ability to Sign with Social

Jack.SPLUSJul 28, 2023
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Q: How is this compared to scribe?

I am looking for a scribe alternative that can document/record clicks to help expedite my documentation process

Ronald_PPLUSJul 24, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: ScreenRun allows you to add zooms to better engage your audience.
Also, it produces a final video or gif that you can share anywhere (eg post to YouTube, social media or Slack enterprise messaging).

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Q: Rendering is very slow - took about 45 - 60 minutes to create a video of 10 slides & 8 minutes.

Is this normal or I need to edit any settings?
Running on Win 11, 8GB Ram + 150 MB internet.

Pl guide.

Rajesh.GuruleJul 20, 2023
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Founder Team
ldenoue

ldenoue

May 14, 2024

A: How long was the total animation?

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Q: Hi, how do you add an audio file?

I am trying to upload an mp3 and it isn't working.

tamicaPLUSJul 19, 2023
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Founder Team
ldenoue

ldenoue

May 14, 2024

A: You can only add an audio file over an image, not a video. That’s because videos already have (usually) an audio track. What’s your use case?

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Q: Is this a web app or I can download the app on Mac?

Abhik_CreatorJul 20, 2023
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Founder Team
ldenoue

ldenoue

May 15, 2024

A: It’s a web app but we also have a native Mac and Windows companion app: the purpose of the native companion app is to also record the clicks so when you import the video inside the web app, ScreenRun is able to automatically create your zoom points based on your clicks.

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