I'm afraid to ask but there have been five questions going back to August that have not been answered, why? One of them is related to my question.
So here goes....My question is, I had purchased a Tier 1 when you offered this last year, is it possible to upgrade to some of the "Plan's" available now?
Thank you and hope you can answer this question.
DM
Founder Team
Mustafa_Screpy
Oct 6, 2025
A: Hi,
Thank you for reaching out, and we're really sorry your earlier questions went unanswered. That’s definitely not the experience we want anyone to have. We appreciate your patience.
Regarding your question: Unfortunately, upgrading from a previously purchased Tier 1 plan to a current plan directly isn't possible. However, the good news is that you can still stack additional codes to...
Please do not forget to activate the codes you purchased extra from this page https://app.screpy.com/user/coupons/add, they will be stacked automatically.
hi I purchased tier 1 in the past and wanted to upgrade to a higher tier. Can I just purchase 1 Tier then it would be automatically upgraded to Tier2? Secondly this offer states ' monthly credits' but I noticed in the previous questions, that the credits are a 'one time' purchase and not a monthly renewal...which is true for this version on Appsumo that is currently running?
thank you!
Founder Team
Mustafa_Screpy
Oct 6, 2025
A: Hey, of course, please do not forget to activate the codes you purchased extra from this page https://app.screpy.com/user/coupons/add, they will be stacked automatically.
Q: Why have several of my support requests, as well as three from AppSumo, gone unanswered?
Why have several of my support requests (May 28, June 5, June 11, June 23, and July 4, 2025) as well as three of AppSumo's (July 10, July 24, and August 18, 2025), gone unanswered by Screpy's support team?
In August 2024, more than a year ago, I reported that Screpy was not performing automatic crawling. I provided various screenshots as proof. At the time, they responded that a new release was...
Founder Team
Mustafa_Screpy
Oct 6, 2025
A: Hi,
First, thank you for taking the time to write such a detailed message and we sincerely apologize for your experience. You're absolutely right: having multiple support requests go unanswered, especially over several months, is frustrating and completely unacceptable. You deserved timely communication and resolution, and we're very sorry that didn't happen.
Can you clarify if the credits renew each month or not when we buy the deal here on Appsumo ? On one comment you said "Credits are a one-time purchase and do not renew monthly." and on another comment you said "Credits refresh every month, so you get a full reset on your plan’s allocation.". It's not clear...
Founder Team
Mustafa_Screpy
Oct 6, 2025
A: Credits are renewed every month and the only difference between a lifetime subscription and a monthly subscription is that it is a lifetime agreement.
Verified purchaser
Q: Upgrade???
Hi,
I'm afraid to ask but there have been five questions going back to August that have not been answered, why? One of them is related to my question.
So here goes....My question is, I had purchased a Tier 1 when you offered this last year, is it possible to upgrade to some of the "Plan's" available now?
Thank you and hope you can answer this question.
DM
Mustafa_Screpy
Oct 6, 2025A: Hi,
Thank you for reaching out, and we're really sorry your earlier questions went unanswered. That’s definitely not the experience we want anyone to have. We appreciate your patience.
Regarding your question:
Unfortunately, upgrading from a previously purchased Tier 1 plan to a current plan directly isn't possible. However, the good news is that you can still stack additional codes to...
Share Screpy - Plus Exclusive
Please do not forget to activate the codes you purchased extra from this page https://app.screpy.com/user/coupons/add, they will be stacked automatically.
Verified purchaser
Thank you for the reply and I want to add your max codes, 3 codes, will my existing tier be added to this?
Verified purchaser
Q: past purchase and monthly credits questions
hi
I purchased tier 1 in the past and wanted to upgrade to a higher tier. Can I just purchase 1 Tier then it would be automatically upgraded to Tier2?
Secondly this offer states ' monthly credits' but I noticed in the previous questions, that the credits are a 'one time' purchase and not a monthly renewal...which is true for this version on Appsumo that is currently running?
thank you!
Mustafa_Screpy
Oct 6, 2025A: Hey, of course, please do not forget to activate the codes you purchased extra from this page https://app.screpy.com/user/coupons/add, they will be stacked automatically.
Share Screpy - Plus Exclusive
Verified purchaser
Q: Why have several of my support requests, as well as three from AppSumo, gone unanswered?
Why have several of my support requests (May 28, June 5, June 11, June 23, and July 4, 2025) as well as three of AppSumo's (July 10, July 24, and August 18, 2025), gone unanswered by Screpy's support team?
In August 2024, more than a year ago, I reported that Screpy was not performing automatic crawling. I provided various screenshots as proof. At the time, they responded that a new release was...
Mustafa_Screpy
Oct 6, 2025A: Hi,
First, thank you for taking the time to write such a detailed message and we sincerely apologize for your experience. You're absolutely right: having multiple support requests go unanswered, especially over several months, is frustrating and completely unacceptable. You deserved timely communication and resolution, and we're very sorry that didn't happen.
Regarding the automatic crawling...
Share Screpy - Plus Exclusive
Verified purchaser
Q: Can I still purchase monthly credits if I have an account? Will it stack?
Hello,
I have a Screpy account, and I thought I purchased it from AppSumo, but now I'm not sure.
Do these deals only apply to new customers or can they be applied to old ones as well?
Mustafa_Screpy
Oct 6, 2025A: Hey,
Extra credits you've purchased are yours to keep and will remain in your account until you use them. They do not expire unless used.
However, credits from a monthly subscription are reset every month and do not roll over if unused.
Share Screpy - Plus Exclusive
Verified purchaser
Q: Credits renew each month or not ?
Can you clarify if the credits renew each month or not when we buy the deal here on Appsumo ?
On one comment you said "Credits are a one-time purchase and do not renew monthly." and on another comment you said "Credits refresh every month, so you get a full reset on your plan’s allocation.".
It's not clear...
Mustafa_Screpy
Oct 6, 2025A: Credits are renewed every month and the only difference between a lifetime subscription and a monthly subscription is that it is a lifetime agreement.
Share Screpy - Plus Exclusive