Hello, I can't access anymore my account. Where is the customer support?
Founder Team
Mustafa_Screpy
Sep 4, 2026
A: Hi,
Thank you for reaching out.
No Screpy member’s subscription or lifetime plan is canceled or changed without a specific reason. In cases like this, we often find that the user has more than one Screpy account and is logging into a different account than the one where their lifetime coupon code was originally activated.
This can make it appear as though the lifetime plan has been...
Hi, I purchased Screpy in 2022, back when the LTD allowed for 10 profiles. But now my account has been downgraded to only 7. Please help! Need my limits fixed/set back to my Plus Exclusive deal that I'd purchased.
Founder Team
Mustafa_Screpy
Sep 4, 2026
A: Hi,
Please contact us by creating a ticket directly through your Screpy dashboard.
We’ll review your account and make sure that all of your previous limits and entitlements are properly preserved under the new system, including the limits from your Plus Exclusive deal.
Once we’ve checked your account, we’ll make any necessary adjustments to ensure your previous allowances are maintained.
I sent an email earlier regarding my account but haven't received a response yet.
I currently have a Screpy Pro account (Plan 1) and would like to upgrade to Screpy Plus Exclusive (Plan 3). Would it be possible to upgrade my existing Pro account by applying three Screpy Plus Exclusive codes, or do I need to create a new account?
Founder Team
Mustafa_Screpy
Jul 23, 2026
A: Hi there! Absolutely, we’d be happy to help you upgrade your existing account.
If you prefer, you can purchase coupon codes directly from AppSumo and add them to your current account using this page: http://app.screpy.com/coupons/add
If you run into any trouble while adding the codes, just let us know and we’ll be happy to help.
Q: Same project 5 times
Can I add the same website 5 times across the 5 projects to get 5x rank tracking for that same site?
Share Screpy - Plus Exclusive
Q: Exclusive deal options
Keyword Research Queries/Account/Day
3
Map Tracker Keywords/Project/Week
50
Daily-tracked keywords/project
150
These reset
Daily
Weekly
Daily
Correct? I see others talk about credits, could you please explain this how does this work and what requires credits? I can't find it..
Thanks in advance!
Mustafa_Screpy
Sep 11, 2026A: Hi,
Yes, that’s correct. The credit-based system was part of the previous version of Screpy and is no longer available.
With the new Screpy, the credit system has been removed and replaced with the new plan limits and usage structure.
Share Screpy - Plus Exclusive
Q: I can't access anymore
Hello, I can't access anymore my account. Where is the customer support?
Mustafa_Screpy
Sep 4, 2026A: Hi,
Thank you for reaching out.
No Screpy member’s subscription or lifetime plan is canceled or changed without a specific reason. In cases like this, we often find that the user has more than one Screpy account and is logging into a different account than the one where their lifetime coupon code was originally activated.
This can make it appear as though the lifetime plan has been...
Share Screpy - Plus Exclusive
Q: Previous Deal Downgraded?
Hi, I purchased Screpy in 2022, back when the LTD allowed for 10 profiles. But now my account has been downgraded to only 7. Please help! Need my limits fixed/set back to my Plus Exclusive deal that I'd purchased.
Mustafa_Screpy
Sep 4, 2026A: Hi,
Please contact us by creating a ticket directly through your Screpy dashboard.
We’ll review your account and make sure that all of your previous limits and entitlements are properly preserved under the new system, including the limits from your Plus Exclusive deal.
Once we’ve checked your account, we’ll make any necessary adjustments to ensure your previous allowances are maintained.
Share Screpy - Plus Exclusive
Q: Switch from Screpy to Screpy Plus Exclusive
I sent an email earlier regarding my account but haven't received a response yet.
I currently have a Screpy Pro account (Plan 1) and would like to upgrade to Screpy Plus Exclusive (Plan 3). Would it be possible to upgrade my existing Pro account by applying three Screpy Plus Exclusive codes, or do I need to create a new account?
Mustafa_Screpy
Jul 23, 2026A: Hi there! Absolutely, we’d be happy to help you upgrade your existing account.
If you prefer, you can purchase coupon codes directly from AppSumo and add them to your current account using this page:
http://app.screpy.com/coupons/add
If you run into any trouble while adding the codes, just let us know and we’ll be happy to help.
Share Screpy - Plus Exclusive