cherpenbeckcherpenbeck
Jul 1, 2026
Q: Cancellation button for buyers?
Hello!
Do you offer buyers a 14-days-cancellation button (legal obligation in Germany)?
Founder Team
Alireza_Selldone
Jul 1, 2026A: Hey buddy,
Yes! We added this feature yesterday. It lets you define your refund policy and set a withdrawal/refund period, so your customers can cancel their orders and exercise their right of withdrawal within the allowed timeframe.
This new EU regulation became effective on **June 19, 2026**.
Regards,
Alireza
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