4.0
Taco ratings
Customers appreciate SendFox - Plus exclusive for its user-friendly interface, efficient automation, and affordable pricing. The clean interface and quick setup are top highlights. Some users have noted limitations in integrations and advanced features, as well as minor issues with list optimization and limited customization options. Despite these drawbacks, SendFox is a solid buy for those seeking a simple and cost-effective email marketing tool. With a 4.0 rating and 294 reviews, it's a great option for those in need of an affordable and user-friendly email marketing tool.
AI-powered summary of customer reviews
Verified purchaser
Emailing made easy
Love the formatting options, and the fact that it creates smart campaigns that I can tweak and send my regular newsletter.
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Verified purchaser
Extremely buggy and not being supported
After being released for years, the product still feel like an MVP. Every single feature is flawed and filled with bugs in one way or another. More importantly, the product has not been updated for the last 2 years: they stop processing feature requests and customer inquiries, so you are completely on your own. You are better off paying for another service. Even if you are a small business/creator, the $50 LTD is not worth it because you will only use it for 3 months max.
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Verified purchaser
🤣 You've got to hear this lolz
So I went to delete my account, and they sent me an email to confirm.... but even the transactional email from sendfox.... ended up in the spam folder for gmail. If even their own transactional emails can't make it to the inbox, how are they going to get my emails to the inbox 🤣 You can't make this up. Also, the reason I deleted the account is because I had a book pre-sale that raised $30,000 in 30 days, but the email blast never sent because the SendFox system trapped all of my emails in the "Warming Up" phase until the campaign ended, costing me probably $3000 or so. I hae to be negative, but just as a warning to you all, it doesn't seem like this is a good product. TidyCal I like, SendFox.... not so much
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Verified purchaser
App Not Working
I purchased the app, and I have not been able to use it. I emailed their support desk but haven't gotten a response yet. Each time I enter my address, I get the error message below:
"To send emails please first enter your complete address below to comply with CAN-SPAM laws."
Very discouraging I must say
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Verified purchaser
Disappointed Experience – No Transparency, No Service
Unfortunately, my experience with SendFox has been very disappointing. Despite making a valid payment, I was denied access without any clear explanation. What’s worse is that the payment was accepted even though my account was apparently flagged — which should’ve been notified before processing.
When I reached out for support, there was no clarity, and it felt like standard customer service expectations were not met. I even took steps to ensure the email list uploaded was fresh, verified, and cleaned (via Razorpay), yet the system assumed it was a repeat of previous issues without checking the data.
If no service is delivered, a refund should be the fair and ethical response. I hope AppSumo and SendFox take such concerns seriously for the benefit of future customers.
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