SendFox - Plus exclusive Reviews

SendFox has gone seriously downhill. It used to be a genuinely great, simple email tool — exactly what I needed — but lately it feels completely broken.

I’m constantly running into 403 errors, and on top of that emails aren’t being sent, double opt-in confirmations don’t go out, and basic functionality is unreliable. The worst part: there’s essentially no support. I can’t get a meaningful response, and when I do try to reach out, it’s either silence or dead ends.

I’ve paid monthly for this, so I expected at least the fundamentals to work — and some real customer support when they don’t. Something has clearly gone wrong behind the scenes, because right now it’s borderline unusable.

I was a huge fan of SendFox for many years but it seems it is no longer being supported. Their AI support just had me purchase additional software to intergrate with my wordpress site. That extra purchase doesn't work. Contacted their support to get an undeliverable response. Off to file a dispute with my credit card if I don't hear back by Friday.
This was a simple platform which was exactly what I needed. I don't need all the bells and whistles and monthly fees of mailchimp, etc.

I purchased this deal many years ago and never used it until this year when I got into self publishing.

I was aware that Sendfox was a minimalist, stripped down to only the essentials sort of email tool and i was okay with that.

I couldn't create email templates so that I don't have to start from scratch without upgrading to the Empire plan, weird but okay, but the double optin feature was the last straw.

Suppose you use another tool for lead Gen, a tool that already does email confirmation (in the case for me it was bookfunnel) and you connect to Sendfox via API, despite the leads already consenting to joining your email list in exchange for the lead magnet, despite Book funnels own confirmation email sent, unless they click on the Sendfox confirmation email (the 3rd opt-in at this point) i will not be able to email them. Keeping in mind that at this stage the leads have already downloaded the lead magnet.

The only way to turn off double opt-in, ia you guessed it... Upgrading to the empire plan. At this point you might as well just give that money to another tool that will give you full design functionality, opt-in configuration and full customization features.

Why bother with a tool that puts basic features behind a pay wall rather than adding value add for customers that they can monetize in the empire plan.

I've begun migrating to Mailerlite, if I'm going to pay for a tool, I might as well get the full suite.

It's kind of a scam, no email responce forget about support

The platform is unreliable – connections randomly break, data disappears, and now I keep getting a 403 error page that locks me out and makes the whole tool unusable. On top of that, emails either don’t send, never arrive, or go straight to spam even with verified domains. If you rely on email for marketing, that’s a dealbreaker.

The automation is also badly designed. If you change or add emails in a sequence, existing subscribers never see the updates – only new ones do. So if you make a typo or want to improve your funnel, you’re stuck unless you rebuild everything.

Support is basically missing in action. Lifetime upgrades not applied, complaints ignored, no real help, no responsibility. It genuinely feels like they’re testing a half-baked product on paying users.

Bottom line: constant 403 errors, broken automations, poor deliverability, and no support. Even if it’s cheap, it’s not worth risking your time, campaigns, or reputation. Avoid it.