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Q: Question about Custom Domains

I have 2 questions actually

1.) do we have unlimited custom domains.. for example i have 3 completely separate offers but would like to use 3 separate branded domains that each are branded to the vertical I'm working in. this helps keep our niches relevant

2.) regarding voice clones.. I'm a little un clear.. for example.. if i have 10 separate offers and i reach 10.. can I delete 2 older offers and create 2 new ones?? does this make sense??

3.) when will the B2B database be activated for use? I saw you mention this in a recent post. I'm assuming this will be credit based as well

sorry that was 3 questions lol

ba59017cac854273aa5775d447e923e3Jul 30, 2025
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Founder Team
John_Sendr

John_Sendr

Jul 31, 2025

A: Hi

No worries on the questions :)

1. Custom Domains: You'll get unlimited page templates, and you can connect 1 custom domain or subdomains to each page template. Perfect for your 3 separate branded verticals.

2. Voice Clones: We've not officially announced this yet but we've removed the limitation of voice clones on Tiers 3 & 4 so you will be all set there.

3. B2B Database: We don't have a specific timeline yet, but it's on our roadmap. When it launches, it'll likely be credit-based like our other enrichment features.

Hope this helps clarify things!

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Q: Access, credits, lip sync

Like many others, I'm jumping on the bandwagon for clarification on lip sync. I've read all your responses, but wanted to add another voice in the mix of asking "when will you make a decision"? Otherwise, it'll be Return to Sendr.

And, like one of the other reviews, I'm unable to access the tutorials in your community--all locked, which makes no sense. And where can we get credits clearly outlined--how many credits for what extras?

I was super excited about this product, but now I just hear "womp womp" in my head. I'll hold onto it for a couple weeks in hopes you'll get things squared away, but I don't have high expectations.

SportySpicePLUSAug 4, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi SportySpice, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: Why not create a Tier5 and 6 plan?

Why not extent the credits and add lipsync and workspaces so agencies can use it too? If lipsync is included we would definitely buy multiple tier4 or when possible higher Tiers

Looking forward to your final decission.

104588866851396471342PLUSAug 3, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: Status on Lip-Sync as I read the comments and said to myself

Wait so Lip-Sync is not included. I just voted this my number 1 tool of Ai week. I am still unpacking this tool but honestly this is the only reason why I bought this tool. I may have to return my tier 4 and pull down my YouTube video on voting this tool the best of Ai Week.

DigitalGrowthHacksClubPLUSAug 2, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi DGHC, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: I understand that lip-sync is not part of the LTD

I understand it is not part of the LTD. So, how much are lip-sync credits? Is it I buy them as I go or is it a monthly subscription? And the price, please. I vote for pay as go...

JimmyJRPLUSAug 2, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi Jimmy, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: Are you planning to make improvements to audio syncing to video?

Just took a look at a sample you guys created and it clearly shows the audio out of sync with video. If this is a bug/error when do you guys plan to fix it? And if it's not an error how do does a user get it to look right? Since you guys are not allowing us to use lip-sync under these plans, and only audio, I am hoping your technology is working as intended.

https://sendr.page/qt733f

Again on a video walkthrough on youtube of your platform it shows similar bugs from the software not syncing with audio/video and a few other errors. Could we have an update when these problems will be fixed?

https://youtu.be/2NFzuOe65YA?si=YJcLOOJ30cnOsp8b&t=1850

espifortinPLUSAug 2, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi Espifortin,

Most of our users find the dynamic videos work great without any sync issues, but we are reviewing any edge cases where they may be an audio/video sync problem and looking at an update for LTD users to bolt on lipsync videos also - news later this week.

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Q: Hoping to see an update for the lip sync feature.

If there are updates for the lipsync feature please update me below, thank you!

admin4179PLUSAug 1, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: how much is the cost for the lip-sync credits ?

JimmyJRPLUSAug 1, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 1, 2025

A: Hey Jimmy

Lipsync isn't part of the LTD's but you can generate videos with dynamic audio and background which will autoscroll the contacts website while your video is bottom left corner so very hard to detect the lip sync.

That said, we are exploring how we can bring lipsync into our plans and LTD's and will update all backers as we get more concrete plans in place.

Hope that helps!

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Q: I want to buy, but I have a very important limiting point

I want to buy the software, but I'm limited by the fact that it doesn't have Lyp Sync. I believe this is an essential feature for conducting personalized marketing that converts. Do you plan to integrate it?

IgnacioJadueJul 31, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: Lip Sync Access: Strategic Choice or Technical Limit?

Sendr’s personalization is impressive, but locking true lip sync to Scale feels like it holds back the tool’s full potential. This isn’t just about outreach; realistic lip sync could transform high-stakes, nuanced interactions where trust and authenticity drive decisions—business or personal. It feels like the natural next step for AI video, not just for large enterprises.

What’s striking is that, unlike genuine tech limits, this capability exists but is reserved for a select tier. Why restrict such a key element for your early Supporters (LTD Clients)? Do you see Sendr evolving to offer this realism for all users, or is the focus mainly on the high-end market? I’d love your honest take on the tool’s future and whether there’s space to serve a wider audience needing that realness.

JRB97PLUSJul 31, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: Quick question on video lip sync

Hi Team,
Have been reading that there are no video lip sync & instead there is dynamic video .you mentioned higher cost for video lipsync .
1) If you are already having monthly credits as burn mechanism why not include video lipsync feature also to burn that many credits needed for you to offer this. Else all we purchase is not 100% of your tool ever . Can you confirm if you will accommodate video lipsync before price increase here?
2) your additional credit purchases can also help us use this feature
3) I saw the link on credit consumption per feature and works out of 16 credits. So full scale use would mean I can outreach max 200 people per month in Tier 3 ? (this is assuming most emails are valid else it’s even less)
4) can I enrich data outside sender , upload a csv and only use Sendr for dynamic video and gif & automate using api?

BLabsPLUSJul 30, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi BLabs, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

We will also look to expand the API soon to pass contact data for enrichment, in the meantime you can request personalised videos, pages and GIFs via the API.

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Q: No AI voice?

So this is a software whose main feature is AI voice over but does not include AI voice over in the deal? Is that accurate? I'm not asking about add-ons for LTD members, just if this LTD excludes your primary and most desired feature.

Sean.WilliamsPLUSAug 4, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hey Sean,

Sendr has a range of features, from one-click data enrichments, scraping Apollo, LinkedIn posts and prompting to do web research to write personalised emails per contact. One of our most popular features is the ability to build landing page templates that are personalised to each contact and on those pages you can record/upload a video which can be made to be dynamic.

Our Lipsync video feature is going live later this week and we are working on an add on that will be exclusive to LTD to get access.

We will be announcing more later this week.

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Q: I got the solution: HIGH LIPSync Credit Use!

Hi, many of us are concerned that the videos look bad without lip synchronization. Can you please consider pegging these at a higher credit , like how your calculator shows everything is 1 credit except the special Audio was 2. So how about Lip Sync.. what would the credit count have to be to make it so we can buy an LTD here? Name your price (in credits)! We won't complain we just need not to be cut off at the knees (or nuts) my whole life depends on getting this feature and the other (what I would call "essential" improvements) integrated with Sender's LTD! ;;)) name your price plx...

763900256471153PLUSJul 30, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 4, 2025

A: Hi, as an update:

Lipsync videos are going live this week and we are working on a special add on for LTD users to also access this - watch this space for news later this week.

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Q: Have you reached a decision about lip sync credits?

Hello John and Sendr team,
Looks very good and I love the features.
However, I'm not sure I find the de facto non-offer marketing approach with tiers 1 and 2 appealing.
Have you come to a conclusion on lip sync credits?
Best regards

ahc28PLUSAug 7, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 7, 2025

A: Hey ahc28, really appreciate the feedback on all the different features in the Sendr platform! Meanwhile we are super keen to bring LTDs in on the new personalised lipsync intro videos live this week, but it's a super super expensive feature for us. So what is coming next week is a bucket of lipsync videos for each tier to use once ON TOP of your lifetime credit bundles, and a super big discount on lipsync bundles to use any time in the future.

We have also deployed a fix on the audio sync in our normal dynamic videos and these are available for life in your plan with the audio cloning on these. We've worked super hard to be able to make this all happen for Sumolings and we'll announce early next week once live in plans.

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Q: Credit System

can you explain how much Credits i pay for what?

mirko9PLUSAug 14, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 14, 2025

A: Hi Mirok9,

Great question about credits. Each action for a contact in Sendr consumes a different number of credits. A video per contact with dynamic audio and backgrounds costs more than a simple personalization campaign, for instance. The calculator lets you play around and see exactly how your campaign or workflow might use credits:

https://codepen.io/Ana-Gzryan/full/NPGqJXE

Credits renew each month, so you can use them flexibly as needed - we'll be also adding an additional one time allocation of lipsync videos to each tier next week as we launch this incredible feature, and this will be on top of your monthly credits.

Finally credits bought in LTDs will be available for all the features we have on our roadmap, including list building with a 200m+ contact database we will soon be adding in, and 20+ data enrichments which are also on our upcoming roadmap.

Hope this helps explain!

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Q: benefits of 2 licenses?

Sendr looks so promising that I bought a tier 3 and tier 4 . What are the benefits of tier 4 vs tier 3? It sounds like your team is working overtime to patch any bugs noted by the lower reviewing users (who I encourage to correct their reviews once they're patched). You can reply to those people and ask them to fix it if you fixed it, why wouldn't they. Depending on finances I may have to return one, depending on the discount rate you give tier 4 for lipsyncing and other differences btwn plans, or I'll gift one to a friend. Good to see such fast building!

763900256471153PLUSEdited Aug 15, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 18, 2025

A: Hi,

We really appreciate the feedback! We're running at serious speed to follow up on bugs, and keep shipping and delivering the insane roadmap planned ahead. We're also expanding our dev team given the level of user volume in to Sendr...

The difference between Tier 4 and Tier 3 is on monthly perpetual credits, as well as an increase bundle of upfront lipsync videos when these roll out very very soon!... Both plans are aligned to our Pro subscription in terms of features.

And agreed, we'll loop back on reviews asap - especially as the next Sendr release drops...

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Q: Software Clarification Questions

Hello Support Team,

1.) Great product! Is the primary use of your software is to create landing pages for LinkedIn profile? Can your software create landing pages for websites also, with the same features on LinkedIn?

2.) Have your team addressed the bugs seen on YouTube software reviews? If not, when willnthese bugs be fixed?

thomas.anthonyPLUSAug 12, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 12, 2025

A: Hi Thomas,

Thanks for the note, great to hear! The primary use case of Sendr is personalised video landing pages, including lipsync videos in our next release (details next week), whether in campaigns, automated video workflows and on the fly video pages in our chrome extension.

So one use case is to hover over a LinkedIn contact page, we will autopopulate the personalised variables from that contact in to the personalised page AND populate the dynamic company logo if available, AND auto-create the dynamic audio, video or lipsync video... So that in a few clicks you have a stunning personalised video page, with GIF (for email) or personalised thumbnail link (for DMs, including LinkedIn) to share with that contact.

We are working around the clock on bug fixes found by our amazing LTD users, as well as incredibly exciting new feature releases. We have an update out today (v2.2) that addresses a key fix for the dynamic audio sync with video in the standard dynamic video feature, as well as opens up to unlimited users on our Pro plan, unlimited voice clones for all plans, a stunning style preset feature to minimise setup of page templates and much more....

Check out the community space for that video update (it will be on our website shortly also), and we'll have a wider update for Sumolings as an update from founders soon on lipsync videos.

Hope this helps!

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Q: Annual credits rather than monthly?

Hi, congrats on the (re)launch, the product seems really promising! Unfortunately the credit system for the LTD doesn't work even at the higher tier for some really work even with just 1000 contacts as it's about 5 to 10 credits per contact if we use the platform in its capabilities.

Do the credits roll-over over a certain period (few months) or would it be possible to have a yearly bucket of credits instead of monthly ones? Would at least allows to do a couple campaigns a year and allows a full use of the LTD for them before potentially jumping into monthly if we go above the usage (or buying credits directly).

It would really be amazing!

Thank you

EkkiPLUSAug 20, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 20, 2025

A: Hi Ekki, thanks for the message! We've put an incredible amount of value in our LTDs with monthly recurring credits for life, AND a bucket of lipsync videos on top which we're about to launch.

We are also launching lipsync video bundle add ons next week and following this will look at credit bolt ons for LTD users to easily be able to add extra credits when needed.

Hope this helps your use case!

Dave & John

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Q: Thank you John for adding the lipsync & Other features

Hey John & AppSumo Team,
Thanks for allowing the lipsync one time credits & 40% disc. on monthly add on. This is exactly how founders should find a win-win solution without risking thier own financial .The onetime credits will let people like us here use it and if that turns out to be well, will turn into MRR for you when we buy the monthly package . No pressure to buy without we trying and no urgency . That’s awesome . Appreciate all the other features , but you folks are developers and will bring in more features , but I want to whole heartedly appreciate your intent in finding a sustainable solution . 👏👏

Request the below guidance form you :
1) pls clarify if we can add the branding for our customers too / logos etc are only for us to use ?
2) if links in first email can be flagged , what strategy should we use for cold emails ?

BLabsPLUSSep 2, 2025
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Founder Team
John_Sendr

John_Sendr

Sep 3, 2025

A: Hi BLabs,

Seriously appreciate that feedback - we've worked all summer on getting lipsync videos in to this, and to find that sweet spot for LTD users, and between this new lipsync video drop on top of credits, 40% discount on lipsync bundles for life and the features we're working on to ship even in the next few months, we're super excited at delivering now and in the journey ahead - and great to hear we're already off to a good start driving value for our Appsumo backers!

On your questions:

1) Branding - you can completely whitelabel each page in Sendr on Tiers 3 / 4 and set each to a different domain/sub-domain. Then for the dynamic logo, you just set the initial logo you want to appear as fixed (ie. Can be yours, clients, anyones) - and then we auto-populate the other dynamic logo when you prepare your campaign in our data studio, you just need to run the LinkedIn enrichment first and map the dynamic logo.

2) We are publishing an article on deliverability - but assuming you are using for cold outreach and following mailbox best practice etc, then best approach is to send a plain text initial email requesting the recipient responds YES (e.g. for lead magnet, playbook, video etc) - then send the GIF in the response email as full rich text email, which in Instantly is super easy as a sub-sequence. We're even building a workflow where the page/GIF are auto-created on YES from Instantly as an alternative to creating the pages and GIFs in advance.

And remember you can use Sendr page links also, which auto-populate with the thumbnail image for that recipient - for example in DMs on LinkedIn...

Hope this helps! Ping us on support for any follow up Qs-

Dave, John & Team

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Q: Future tools pay to play?

John, you keep talking about the lip sync videos, but I clearly understand from your replies that you are only going to give AS customers a one time allowance for this, so I have zero interest in this - it's a free trial, not an LTD for the new feature that you seem to be most excited about. This gives me the impression that your business model is to give AS users an LTD with only the basic features and as you add new ones, they will be pay-to-play. Given the nature of the outreach game, this would mean that an LTD makes a lot less sense - 2025 tools may feel new and novel now but as soon as everyone is using them, we will need new tools to break through the noise and same old, same old. The tools you are including now are okay for 2025, but next year, they will feel like personalized emails - wow, you can add my first name... big deal.

eb9b0ca94fe442e1b6f97d103b66f3bePLUSAug 28, 2025
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Founder Team
John_Sendr

John_Sendr

Aug 28, 2025

A: Hi,

Thanks for the note and appreciate your sentiment but here to reassure you that you really don't need to worry about ROI on the roadmap we are building.

Given in the next release we're putting Claygent and a prompt library in to Sendr (i.e. How most users work with Clay), and this autumn deploying an inbuilt automation builder (similar to Zapier) - we are combining multiple powerful GTM tools in to one stack for our users. All our LTDs are aligned to Sendr plans, with Tiers 3 / 4 aligned to our Pro plan, and we are here to deliver longterm value for our LTD users.

Lipsync videos by their nature consume huge amounts of server resource and simply cost us a significant amount to deliver, so the feature is available for our LTDs (of course) and we are at our cost putting an upfront bucket in to every LTD users' hands, as well as offering a 40% discount on future lipsync bundles moving forwards for Sumolings. When you see how good these look, you'll understand the impact. And as mentioned, this is only a part of the incredible Outreach CRM we are building at Sendr - so we'd love to support you moving forwards if you share that vision.

Dave & John

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