Loved it til I heard from a client the booking link, on my website didnt work anymore!
I really truly loved Sessions! In every way! Used it and promoted it to friends, partners and clients. We got so many emails about updates and need for funds... I did love the transparency although it was scary... BUT not getting 3-4 emails warning us about the possibility for disrupted operations and a possible end was not professional at all.
Im terribly sorry to only give 4 stars here... 5 stars for excellent product minus 1 for bad operations and terrible surprise of my portal and links suddenly not being available :(
Im no expert at costs of developing and maintaining such a service but i did read about the investments that Sessions got and i cant imagine that the funds werent used better. Maybe they had far too many functions to develop and maintain... Should maybe have focused on less on that and more on marketing... I dont know.
Hope you guys comeback strong and with a better plan... and ill buy it again.
The Developers did everything wrong (unnecessarily)
This platform was a keeper. A great buy. But the minute I saw them trying to push a 'new' AI (AI is new for about 3 minutes, then it's old) I knew they had a problem. Because they are developers, not marketers, they start building a new platform instead of selling the heck out of what they have, which was a great piece of kit. What they should have done ( from 20 years of experience) is look for financial partners in Private Equity or other investor networks. They have/had a viable product that people paid for and were using, that's all investors want to see, before they put in their cash. Going back to the existing user base made very little sense. We all had what we needed. Is is a real shame that they have now started ignoring their user base in terms of support or updates. These users could be their next supporters. They did just about everything wrong.
Sessions did exactly what I needed. The perfect replacement for my other video conference and meeting software. Full stack for me. Then they started telegraphing that they were out of money and going to go under. Slowly more and more of the tool just stopped working. Now it appears that it's going away for good. AppSumo offered credits to some, but since my purchase was more than a year ago and their terms limit refunds to a year, I am out of luck and "lifetime" meant just over a year. This one hurts more than all the other "lifetime" deals that weren't combined.
Twice I have tried to run a webinar through sessions for a critical portion of mt business and their system just flat out doesn't work. I currently have a webinar scheduled for tomorrow and now can't even login to sessions to get the email information for my guests to try and move them to another platform. Most of the time I have tried to use their help they flat out ignore me. I've sent 2 emails and only get an autoresponse that they will get it in 48 hours, which will be way too late and yet another webinar where I end up accidentally not showing up for those who signed up because I can't even get in to the platform. I deeply regret signing up for their highest tier here and will probably also not use App Sumo again because of it either. I'm literally in tears today because of this.
AppSumo - please buy this and add it to the SumoOriginals Stack!
Sessions was a clear 5 taco tool and one of the best tools I ever bought on Sumo (and in general!).
As many others have stated before, from this summer onwards, things started going downwhill as the founders ran out of cash. Which resulted in the tool becoming more buggy by the day and support becoming non existant - the founders tried to be transparent about this at first (see their Youtube channel for this, where the founder explained how he had to downsize the team from 30+ to below 20 employees etc.), but then all communication stopped. Which makes people angry (obviously). Sumo intervened and offered money back, which is fair and a great move, so hats off for that!
But, what I (and apparently many others) would really prefer is to KEEP this tool that actually is so great and unique at what it does!
It fills a clear gap in the market by combining scheduling functionality with a very customizable and modern call interface that is 10x better than Zoom etc. (creating agendas for different call purposes, automatically transcribing etc.). This is why many people LOVED Sessions. And this is why I for example do not use my refund option (which I do appreciate though), as I still have tiny hopes in me that this tool may survive and comeback - it was so good that I am willing to risk the money for that option.
Long story short: I am sure many people here, who loved Sessions, appreciate the option to refund, but would actually prefer to KEEP this amazing tool!
So, please Sumo Team, consider buying this gem and adding it to the SumoOriginals stack - it would 100% be a worthwile addition!
Or, if this is not financially viable, please do at least notice the clear demand for a tool like this and fulfill this wish of so many Sumolings.
Thanks!
PS: If you read this review and have the same wish, please consider marking it as helpful, so that the Sumo Team sees that there is clear demand. Thanks.
Verified purchaser
Loved it til I heard from a client the booking link, on my website didnt work anymore!
I really truly loved Sessions! In every way! Used it and promoted it to friends, partners and clients.
We got so many emails about updates and need for funds... I did love the transparency although it was scary... BUT not getting 3-4 emails warning us about the possibility for disrupted operations and a possible end was not professional at all.
Im terribly sorry to only give 4 stars here... 5 stars for excellent product minus 1 for bad operations and terrible surprise of my portal and links suddenly not being available :(
Im no expert at costs of developing and maintaining such a service but i did read about the investments that Sessions got and i cant imagine that the funds werent used better.
Maybe they had far too many functions to develop and maintain... Should maybe have focused on less on that and more on marketing... I dont know.
Hope you guys comeback strong and with a better plan... and ill buy it again.
Share Sessions
Verified purchaser
The Developers did everything wrong (unnecessarily)
This platform was a keeper. A great buy. But the minute I saw them trying to push a 'new' AI (AI is new for about 3 minutes, then it's old) I knew they had a problem. Because they are developers, not marketers, they start building a new platform instead of selling the heck out of what they have, which was a great piece of kit. What they should have done ( from 20 years of experience) is look for financial partners in Private Equity or other investor networks. They have/had a viable product that people paid for and were using, that's all investors want to see, before they put in their cash. Going back to the existing user base made very little sense. We all had what we needed. Is is a real shame that they have now started ignoring their user base in terms of support or updates. These users could be their next supporters. They did just about everything wrong.
Share Sessions
Verified purchaser
The saddest ending to a "lifetime" deal yet
Sessions did exactly what I needed. The perfect replacement for my other video conference and meeting software. Full stack for me. Then they started telegraphing that they were out of money and going to go under. Slowly more and more of the tool just stopped working. Now it appears that it's going away for good. AppSumo offered credits to some, but since my purchase was more than a year ago and their terms limit refunds to a year, I am out of luck and "lifetime" meant just over a year. This one hurts more than all the other "lifetime" deals that weren't combined.
Share Sessions
Verified purchaser
So many bugs and almost nonexistent support
Twice I have tried to run a webinar through sessions for a critical portion of mt business and their system just flat out doesn't work. I currently have a webinar scheduled for tomorrow and now can't even login to sessions to get the email information for my guests to try and move them to another platform. Most of the time I have tried to use their help they flat out ignore me. I've sent 2 emails and only get an autoresponse that they will get it in 48 hours, which will be way too late and yet another webinar where I end up accidentally not showing up for those who signed up because I can't even get in to the platform. I deeply regret signing up for their highest tier here and will probably also not use App Sumo again because of it either. I'm literally in tears today because of this.
Share Sessions
Verified purchaser
AppSumo - please buy this and add it to the SumoOriginals Stack!
Sessions was a clear 5 taco tool and one of the best tools I ever bought on Sumo (and in general!).
As many others have stated before, from this summer onwards, things started going downwhill as the founders ran out of cash.
Which resulted in the tool becoming more buggy by the day and support becoming non existant - the founders tried to be transparent about this at first (see their Youtube channel for this, where the founder explained how he had to downsize the team from 30+ to below 20 employees etc.), but then all communication stopped. Which makes people angry (obviously).
Sumo intervened and offered money back, which is fair and a great move, so hats off for that!
But, what I (and apparently many others) would really prefer is to KEEP this tool that actually is so great and unique at what it does!
It fills a clear gap in the market by combining scheduling functionality with a very customizable and modern call interface that is 10x better than Zoom etc. (creating agendas for different call purposes, automatically transcribing etc.).
This is why many people LOVED Sessions.
And this is why I for example do not use my refund option (which I do appreciate though), as I still have tiny hopes in me that this tool may survive and comeback - it was so good that I am willing to risk the money for that option.
Long story short:
I am sure many people here, who loved Sessions, appreciate the option to refund, but would actually prefer to KEEP this amazing tool!
So, please Sumo Team, consider buying this gem and adding it to the SumoOriginals stack - it would 100% be a worthwile addition!
Or, if this is not financially viable, please do at least notice the clear demand for a tool like this and fulfill this wish of so many Sumolings.
Thanks!
PS: If you read this review and have the same wish, please consider marking it as helpful, so that the Sumo Team sees that there is clear demand. Thanks.
Share Sessions