Shroud.email Questions

Showing 1 - 20 of 21 questions

Q: I noticed that you have provided an article titled "vs.

Firefox Relay" on your website. Would it be possible for you to also write an article comparing your service to SimpleLogin?

bestpikaPLUSMar 27, 2023
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Q: Why the section to add domains is not working?

Is this project still alive or dead? I am trying to contact support via chat, and no answer.

5818b5417e704f7894394d71119bd118PLUSMar 21, 2023
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Founder Team
Shroud.email

Shroud.email

May 15, 2024

A: Hi! We're so sorry about this -- the service we use for the in-app chat stopped sending us emails to notify of new chats! This was a bug that has now been fixed. The project is definitely alive; we'll make sure this doesn't happen again!

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Q: Shroud Email cons: - system saves emails marked as spam.

If someone gets spam, then alias can be deleted. Alias deletion prevents spam. Competitors do not store any emails, that's better privacy policy.

- If you respond to reverse alias then the recipient knows you use Shroud.email (text: via Shroud.email)

- the service adds additional its own text to email content like "Shroud.email didn't find any trackers."

BedapMar 20, 2023
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Founder Team
Shroud.email

Shroud.email

May 15, 2024

A: Hi! I also replied on GitHub discussions, so I'm copying the response here:

- Shroud.email does indeed save spam emails instead of forwarding them. The reason for this is not to prevent spam for users -- you're right that you could just delete the alias. The reason is to ensure that our mailserver maintains a high reputation. If we forward spam emails, then recipient mailservers will consider...

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Q: I've been thinking to make more use of temporary email addresses and got a domain for that purpose.

How's your service different from simply creating forwarders or a catch-all at the host level (e.g. Namecheap's forwarding service)?

juho93PLUSFeb 20, 2023
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Founder Team
Shroud.email

Shroud.email

May 15, 2024

A: Hello! These are the main differences: Shroud.email also lets you send outgoing emails from your domain, we let you block individual senders or entire aliases so emails never hit your inbox, and we strip out any trackers in emails you receive!

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Q: How many custom domains can we use?

Debra63257Feb 3, 2023
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