Signify Reviews

I really liked the Idea of signifyapp, the UI, processes and pricing from the start.
If you process signatures, especially for EU customers, you have to comply by the unfortunately very stringent EU GDPR Laws. However it gets complicated: if you process these personal information through an external provider like signifyapp, in order to remain compliant with obligations under the EU General Data Protection Regulation (GDPR), one requires a formal Data Processing Agreement (DPA) as mandated by Article 28 GDPR.
I was lured to believe by the extensive GDPR statement on their policy page, that more would follow in the account menu, once we got our premium account. Most providers offer legal DPAs for premium users downloadable from their account menu.
Unfortunately this is not the case with signifyapp. I am aware that Signify publishes a Privacy Policy and a list of sub-processors on their website. While this information is helpful for transparency purposes, a Privacy Policy is not a substitute for a DPA.
Here's why:
A Privacy Policy describes how Signify collects and uses data as a data controller (your relationship with your own users). A Data Processing Agreement governs the relationship between Signify as a data processor and our company/freelancer as the data controller — specifically when Signify processes personal data on our behalf (e.g., our clients' names, email addresses, and signatures). Under Article 28 GDPR, a DPA must include specific provisions such as:
The subject matter and duration of processing
The nature and purpose of processing
The type of personal data and categories of data subjects
The controller's rights and obligations
Signify's obligations regarding security measures, sub-processor approval, audit rights, and data deletion
Since Signifyapp operates out the EU (Georgia), it is not self evident, if compliance is a given or not. We even contacted the regulatory body responsible for our region, that basically confirmed our verdict.
Therefore in some occasions where a standard DPA is not available, it is possible to ask a provider if they would be willing to enter into a DPA based on the EU Standard Contractual Clauses or a mutually agreed template.
We did exactly that, tried to contact signifyapp through their support email address multiple times (since they dont have a hotline), and asked them exactly that. However Signifyapp did not answer to our requests by email. Eventually an external Whatsapp Support employee added us to our surprise and forwarded our request, just to tell us, that the Privacy Policy should suffice! Well, that is unfortunately not the case. And by then we could not request a refund (we missed that timeline) for the tier3 premium account.

Conclusion: If you are processing esignatures and personal data from EU customers, then unfortunately signifyapp is not yet compliant, although it might seem that way from their privacy policy page. That statement does not suffice for the processing purposes.

I moved to Signify for all by contracts and it does not disappoint!
The interface is clean and sharp and is very intuitive.
I am very please with it and have used it for a number of client facing situations without issue.
Well done to the developers - a great product

I have been looking for a digital signature service that meets my needs for a long time. I evaluated many and tried several others; in the end, I opted for Google because it was cheap and easy to use, despite having significant limitations.

Then I discovered Signify on AppSumo, and the features immediately looked great. I would be lying if I said the price—with AppSumo's heavily discounted offer—didn't play a decisive role as well.

However, once I purchased it and started using it, I realized it is a fantastic product. It is simple to use, packed with features, and above all, it does not force the recipient to register for an account to sign (which is one of the biggest limitations of Google).

I can't give it 5 stars yet because the interface is only in English, which can be a bit of a problem for some recipients. As an alternative to full localization, it would be highly functional if users could manually translate all the fixed text in the messages sent to recipients, as well as within the templates.

I will upgrade to 5 stars once other languages (Italian in my case) are available or if this customization feature is added.

Very few signatures app I have seen that a signature links ends up in the inbox . They were able to deliver that . Easy to use - they best part that when you change template you don’t have to restart the fields stays , not need rearrangement

Using this for B2B and B2C contracts.

The app is good; can't complain.

However, once you've uploaded the document to add markup such as "sign here", you would need to manually add it each time if original document changes.

Clearly a cheaper product than alternatives in terms of features, but it has more than enough for general signing purposes.

For the price, it's a NO-BRAINER! I did have to upgrade to mid-tier to achieve what I wanted.