Slice Knowledge Questions

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Q: Any plans of coming back to Appsumo ?

CuddlyWuddlyPLUSDec 12, 2024
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Q: its my very first time to use this software , kindly guide me on how to move through and have interactive eLearning modules

115141262674373990460Jun 19, 2024
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Q: Hello.

How do we remove the slice logo and link in the bottom of an exported scorm? Thanks

8675309PLUSNov 17, 2023
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Founder Team
Katchal

Katchal

May 14, 2024

A: You'll need to create a custom design template. Copy the template you're using, then when you edit the copy you'll see the logo at the top of the edit screen. Either replace it with yours or simply delete the Slice logo. Here's a video to show you how to do it. https://www.youtube.com/watch?v=LFgwFbA5mQw

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Q: The slice logo with a link to slice is on every result page.

I want to remove it but cannot do so even if I use custom branding. I have submitted a support request a few weeks ago and have not received a response. How do I remove this?

8675309PLUSDec 8, 2023
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Founder Team
Katchal

Katchal

May 15, 2024

A: The custom design template is available in the Tier 2 plan. Please reach out to support again. If you don't hear back in a couple of days, please send a message through the contact us form to marketing.

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Q: Hi - as I will be using this within a LMS, is there a way to remove the Slice branding at the end of the ...

content as this is not really of use to my population of users?

1fa2bdb22ed6eb6f11e511f70e52a146f8b72b12Dec 7, 2023
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Q: Hello Slice Knowledge Team, Congrats on your Appsumo launch.

I have a few questions.

1. Can I use my main everyday email address for the free trial on your website and use the same email address for my appsumo redemption? Or should I use a secondary email address for testing the free trial?

2. Are the slice coins on your website equivalent to AI credits on your Appsumo deal? If not, what are slice coins and why no mention on Appsumo deal?

3. Is there anywhere on your website with a list of all 200+ of your current integrations?

4. Finally, will you be available on the 3-Day Extended Deadline for Appsumo Plus customers?

Thanks

mavenerPLUSDec 10, 2023
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Founder Team
Katchal

Katchal

May 14, 2024

A: 1) Yes, we made the AppSumo deal available to both new and existing Slice customers. It should work fine, but if you have any problems just contact support.

2) Yes they are the same. We had an issue with the credits at launch on AppSumo, but the dev team issued extra credits. I believe they have fixed the recurring credits issue now.

3) We don't have a list of all of them. Basically our packages work with any SCORM-compliant LMS.

4) Our deal ends in 3 days for the AppSumo plus members.

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Q: Any plans to offer on AppSumo again?

TrevorHikesPLUSJan 6, 2024
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Q: PLEASE CLARIFY: Does Tier 2 receive 2000 credits MONTHLY?

Or is it one off?

This question really needs to be answered, as I am sure it is a determining factor in whether many keep or refund this deal.

ASumolingPLUSDec 31, 2023
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Q: Are the 2000 credits in tier 2 monthly?

peter.rodriguezDec 30, 2023
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Q: Ive a few questions before I jump in on tier 2.

1. Can i upload a document pdf/doc and slice convert to a complete lesson with quizzes? Mainly for onboarding of new staff with my organisation onboarding kits.

2. Can it do math related materials?

3. For the 100 lessons hosted on slice, can i remove the older ones and replace them with newer lessons (so that ive 100 lessons hosted) or does this 100 limit refer to the first 100 i host regardless and any lesson beyond the first 100 will be charged?

4. Can i host them on other lms systems such as groove.cm or blackboard etc?

Hope to hear from you soon

GnsemajPLUSDec 16, 2023
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Q: Hi, I purchased Tier 2.

Am I supposed to have 10,000 credits for the full year or is the monthly allocation issue fixed?

Thanks!

ASumolingPLUSDec 19, 2023
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Q: Hello, I am new to this software.

Can you please confirm that the credits are per month? Thank you

peter.rodriguezDec 18, 2023
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Q: EVERYONE has access to preview to see the site creations via the link you provide, right?

This is "unlimited" bandwidth granted as it promotes SLICE using your LOGO on the front pages of each book, site, or course. So you say you dont mind, but I hope you dont change your mind. ( ^.^ )

This two AS-plans are both unlimited access to third parties, but I know you backpedaled on the lifetime AI credits deal here on AS and that was a tiny bit concerning but more importantly, even though it is hard for you maybe to imagine that we hope to be promoting your platform by using your service with your ascribed SLICE logo on it as people see the awesome stuff that we make throug you and your service (so that they could come to you and buy the same from you directly, eh)... Is there any chance that you might throttle DOWN the speed or bandwidth of my sites if there was a great spike on our LTD bandwidth platform or service? (Even though that means we would be advertising your business because the SLICE logos are not able to be removed [CORRECT?] so it is strong advertising for you all). Would you throttle down our service if we really promoted you heavily like that? We dont mind advertising your business as we opperate as a non-profit in western countries but we dont want slower speeds or to be throttled down latter because "its not proffitable". We dont mind buying affordable Ai credits at 10,000 unites tho as they are not expensive but it IS a second source of income for you even on the LDT. It is just that we want good "eternal" bandwidth while promoting your SLICE platform directly or indirectly. Can we agree on that part ?
( ^.^)(^.^ )/
(1) Can the Slice logo be removed from the third party access links and display sites you provide? (I dont mind, just asking)
(2) So because of this non-removable SLICE logo as a business model, you can afford to keep giving us very nice access and bandwidth to all third party viewers and not just the two users, Is that right?
(3) Can we double codes, so that two tier twos can combined can give 5 users access and unlimited Sites or something nice, since we will be buying Ai credits now and this will profit you even though we are an LTD, and it promotes your bottom line. Is this possible?
(4) or if we buy three you can give us unlimited users and sites (and we buy 30,000 Ai credits or more a year for $100)

P2PLUSDec 15, 2023
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Q: AI credits are for each month or one time only?

Can I create course that I will publish with my WordPress LMS plugin?
Does it create a video also or more lika blog posts with some media content?

kubajuncewiczDec 17, 2023
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Q: Are these AI credits on monthly basis ?

Currently we will get only the credits mentioned in plan here or 10K credits for one year ?
What's is the basis of credit deduction ?
While exploring content, will it be in form of presentations or pdf or would it be only in link form which will direct to your site ?
Is the hosting limit for a month and same limits will get added every month ?
Are there carry forward of all the limits?

garimagulati2002Dec 12, 2023
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Q: I can not use the exported zip file Is there any tutorial?

Yusri_PLUSDec 15, 2023
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Founder Team
Katchal

Katchal

May 14, 2024

A: How are you trying to use it? For an LMS, you should be able to upload the zip file directly and it should unpack the files. To post your module on a website, unzip the file and upload the directory to your site with FTP.

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Q: 1.

Does the credit renew each month?
2. On an average how much credits does it take to build 1 course

info9517XPLUSDec 14, 2023
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Founder Team
Matan_SliceKnowledge

Matan_SliceKnowledge

May 15, 2024

A: The 10,000 credit bonus is a one-time offer and does not renew monthly. However, it's substantial and should last you quite a while!
On average, building one course consumes around 60 credits. 📚✨

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Q: Posted a ticket a week ago about the promoted options in Tier 2 - It is mainly about the option to convert documents.

Found a video from 7 months ago(!!) promoting this option. But in Slice (Tier 2) it is still on status "comming soon". What is going on? Is Slice like "doing our best as long on AppSumo"? This is my ticket:
"Bought the AppSumo Tier 2 option - Based on your comments I expect some document conversion option. Katchal on Nov 9th "use the convert feature to import content." - Katchal on Nov 13th "The Tier 2 includes more credits, a second user, and 4x more active courses. The additional features unlocked are the convert from a document feature, the custom chatbot assistant, the in-line AI writing assistant, and the ability to export to LMS systems."

But in my account I see the document conversion on "comming soon" - clicking on this leads me to a page where an enterprise option is promoted.
Furthermore: you promote the "ability to export to LMS systems" but I see no differences in export option between the Tier 1 or Tier 2 option.
To be fair: I do not see any difference at all except the amount of credits. What an I missing here?

samuelservicesPLUSNov 27, 2023
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Founder Team
Golan_SliceKnowledge

Golan_SliceKnowledge

May 14, 2024

A: And this is what i answered you on email a week ago:
Hi!
So the "convert" option is not enabled to anyone yet,
it will be opened in a few days for tier 2 only.
Tier 1 will lack of advanced & customized bots, "Netflix" unit, "Slider" unit, amount of credits, folders management, licensed users. mid jurney model for AI pictures, and more to come

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Q: I had created a test account and now bought Tier 2.

During installation, the wrong email address was used, which I apparently can no longer change.
Is this possible? I also never had to choose or enter a password. Is that correct?

juergen.kobPLUSDec 15, 2023
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Founder Team
Katchal

Katchal

May 15, 2024

A: Please send the info about both accounts to support - they should be able to fix it in the back end. Thanks!

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Q: Another point that is not correct: I do not have 2k credits on this account.

Is it not possible to undo all this and create a completely new account with the correct email address? Or can I contact the support?

juergen.kobPLUSDec 15, 2023
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