SMTPing Email Validation Questions

Showing 1 - 20 of 42 questions

Q: Not working?

Hi, you software did not work for 2-3 days to validate. Then your site has been white for another 3 days after that. Can you fix this issue and reply and chat please?

antonmarklundPLUSOct 7, 2024
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Founder Team
SMTPingSupport

SMTPingSupport

Oct 11, 2024

A: I want to assure you that the validation services, both single and bulk, are now fully functional. You can test the service again, and we are confident that it will meet your expectations this time. If you encounter any further issues with your list, please don't hesitate to contact us, and we will be happy to handle it for you..

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Q: Is this still working?

I tested bulk check and even the single email checker, nothing works. Support not answering.

Zach65054Oct 4, 2024
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Founder Team
Alaa_SMTPing

Alaa_SMTPing

Oct 4, 2024

A: Hey Zach,

Thank you for reaching out. Could you please check now? Our chat tab is fully functional and the email support as well.

Did you try validation through bulk email checker? It's working as well

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Q: Why is SMTPING not available to buy anymore?

101749377398671839738Aug 22, 2024
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Founder Team
Alaa_SMTPing

Alaa_SMTPing

Aug 23, 2024

A: Hey, thank you for asking. The appsumo team decides this. However if you are an appsumo plus member, you still can buy SMTPing's LTD.

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Q: When is the API coming?

I need it for my integration.

117974941416332936771PLUSAug 7, 2024
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Founder Team
Alaa_SMTPing

Alaa_SMTPing

Aug 8, 2024

A: Hey!!

Thank you for asking. The API will be ready within its beta version by the end of this quarter/month (August 2024).

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Q: web.

de and gmx.de appear to always be marked as invalid despite these email addresses existing. I've reached out to support regarding this issue but not received a reply. Should I initiate the refund?

benedikt.hielscherPLUSAug 6, 2024
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Founder Team
Alaa_SMTPing

Alaa_SMTPing

Aug 6, 2024

A: Hey Benedikt,

We found your email right now in the spam folder after checking this question. It's regarding web.de and gmx.de right?
Answering your question: sometimes the results could reflect some full inbox results, this is the only explanation for now regarding this. We have tested internally some web.de and gmx.de emails, and the email result code seem to be correct.
Could you please...

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