pdharrison85Q: Moving emails
At work we use Outlook 365, we each have a personal email folder, then we have a second folder called Admin, in the Admin folder we store all client emails under a folder with their name. Would Snoooz be able to recognise the names and move the emails between folders? Thanks!
Victoria_Snoooz
Dec 14, 2025A: Hello,
It may require a few steps, but it is possible. Everything is configured on the rule level. So, you will need to add a rule for each client. On the rule, you can specify which label / folder to move the email to.
When an email comes from a specific customer, it can move the email to that folder. If the folder does not exist, it can also create it within Outlook.
If you need help with the setup of rules, we also offer free setup calls, and you can book once you sign up.
Hope this answers your question.
Victoria