Verified purchaser
Amazing Customer Service
Their customer service has been brilliant when asking to transfer my pricing plan onto the EU platform (for GDPR requirements, rather than being on the US / global version). I received responses to my mails within an hour and the transfer was complete within just a couple of hours... Very responsive team, thanks!
I have to admit, i didn't use the product yet - simply been too busy to get into it, although i did go through their onboarding wizard and looks very simple to set up.
Looking forward to using it though and initial signs are very promising.
Victoria_Snoooz
Mar 18, 2026Hi Matthew, thank you so much for the kind words, and I appreciate you taking the time to share this!
Supporting our EU users with strict data residency requirements was an important milestone for us, so I’m glad we could make that transition smooth for you.
Whenever you get the chance to dive in, we’re here if you need any help getting started or setting things up. Excited for you to start using Snoooz, and thanks again for your support 🙏
Victoria