Snoooz is everything it claims to be and more. I was blown away by both the features and the service. I had a small issue with my account and Victoria fixed it at MIDNIGHT! I bought to help me manage some of my incoming email thinking it would be good for making sure I always responded but after getting everything setup I can't wait to get back to work to see Snoooz work its magic. Great team, Great Product if you are swamped with email you will love it.