When I first came across Snoozz, I was a bit reluctant. I didn't think I needed a product like this because most of the products like this that I've come across over the years were frustrating at best, were too time‑consuming to set up, and needed too much tinkering to get them to do what you needed them to do.

Snooze is very different. I'm glad I decided to try it out. It has been designed with the user in mind from the ground up, and I have no affiliation with the company. I'd never heard of the company until it appeared on AppSumo.

Not only does it do its job, it does it very well. Even more importantly, the team behind it seems very serious and passionate about their product, which doesn't always come across with every company and its staff.

In terms of customer service, it's been five stars all the way. They've been very responsive, very flexible, and they're always listening. I remember them sending out requests to join their feedback meetings. To my shame, I never had time to attend any, but the fact that they took the time to invite customers to attend feedback meetings to help improve the product says a lot about them. It shows they take customers' views and opinions very seriously.

I have no issues recommending Snooze. I plan to use it with my growing team and on the project I'm launching. If it does even 70% of what it's capable of, it would save my team lots of time, which equals money. So it would be a great ROI, in my opinion. I would highly recommend this product to anyone considering any kind of email response system or automation system.