4.3
Taco ratings
SocialJuice is a tool that allows businesses to collect and share video testimonials seamlessly. It offers an easy-to-use all-in-one solution for capturing and sharing video testimonials, with the ability to share them on social media, use them for creating ads, upgrade product listings, or publish them on websites. The tool is praised for its simple set-up process, highly customizable landing page, secure content sharing, and carousel feature for integrating content to websites. With a focus on boosting online presence, reputation, and conversion, SocialJuice aims to provide a valuable tool for businesses.
AI-powered summary of customer reviews
Verified purchaser
I have given up on this app.
I have given up on this app. It no longer works as promised and absolutely no support for the past several months. Really disappointed. It started off with a strong start but I have been left with an app that no longer serves my purpose. Sent emails since last October/November and still not response. If I could do "0" rating I would. Very disappointed as I purchased the highest tier with great expectations. Testimonials don't even show up in the app when submitted by clients.
Terrible experience for all.
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Verified purchaser
A product with potential, but unfortunately it hasn’t been updated for over a year and no one responds to support tickets anymore.
Automatic imports from Google have not worked for at least a year and a half, and the developer no longer replies to messages. The platform can only be used to collect testimonials manually — automatic review imports no longer function as originally intended. Sadly, it seems to be an abandoned project.
SanderBelaen_SocialJuice
Nov 15, 2025Hey Antonio! Sad to read this, as it simply not true. Admititly we could do a better job at maintaining the changelog, but in the last few months, we've shipped CSV imports, auto translated pages, webhooks, duplicate workspaces, and did a visual overhall of the dashboard settings. So anything but abandoned. Automatic reviews for Google are fixed and trustpilot is coming soon.
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Verified purchaser
Decent product but no customer service
There are several things I like about this product and it mostly works as advertised (with the occasional glitches uploading videos by users).
BUT the biggest problem is zero customer service. We've been waiting 3 days with no response to multiple submitted tickets. This is likely indicative of a bigger problem. Buyer beware.
UPDATE: Still no response from the company. Even after their reply to this review.
SanderBelaen_SocialJuice
Nov 15, 2025Hey there! No problem here, we're a small team of mainly developers, so support is not the same as with companies with dedicated support agents, but we have a help center with answers to most questions and you can reach us at [email protected] for other questions. We're happy to help!
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Verified purchaser
Happy with app, but not support
We have had great success in deploying the app on our website but had a question. After three tickets lodged with support, there has been no reply. Very surprising for such a quality app that they don't back it up with similar service.
SanderBelaen_SocialJuice
Nov 15, 2025Hey there! Apologies for that, we're a small team of mainly developers, so support is not the same as with companies with dedicated support agents, but we have a help center with answers to most questions and you can reach us at [email protected] for other questions. We're happy to help!
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Verified purchaser
Great testimonials!
I love using SocialJuice. It's simple for me, and for our clients to write video & written testimonials.
Great product!
SanderBelaen_SocialJuice
Nov 15, 2025Awesome Thank you! 🙏
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