Sociamonials Questions

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Q: first time using it I get an error trying to publish "Request-URI Too Long The requested URL's length exceeds ...

the capacity limit for this server. Additionally, a 414 Request-URI Too Long error was encountered while trying to use an ErrorDocument to handle the request."

Making this worse is, there's NO WAY to contact about bugs / errors. The "help portal" simple says "Unfortunately, there are no articles for your request. [link]Go to the home page " so I've had to use the contact us form to try and get this resolved đŸ€· - my question is why isn't there a way, even a basic chat bot to log errors / contact support?

mark07Nov 10, 2020
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

May 15, 2024

A: Sorry, just seeing this. This is two years old. The issue has been resolved :-)

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Q: HELLP!!!!

I have had this in my cart - went to purchase this morning (want 3 codes) and it is saying sold out!! but another dialogue box says I can get it now with Appsumo plus!! I needed this to go along with the suite of other apps I just got to complete everything!! Im in a total panic!! Please help!

momoflightDec 1, 2019
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Q: FEATURE ANNOUNCEMENT!

1. We've launched our Edit Language feature, which allows you to translate your campaigns into virtually any language and then customize it with ease. You can also use this feature to change the wording of buttons, alerts, email notifications, etc. even if it still in the English language. Enjoy! Here's a quick tutorial video: https://www.youtube.com/watch?v=sBpKRm174Y8

2. This is a smaller thing, but requested by several people. You can now toggle whether subusers can view other subuser's posts in some or all of the folders in the publishing tool. Here's a quick tutorial video:
http://www.youtube.com/watch?v=PvOuDZ8qOBE

Craig_SociamonialsApr 27, 2019
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Q: Is the limit 5k entries a month for EACH TYPE of contest ?

Or 5k total shared entries for all contests?

If you run 2 types of contests in one month, is it 5k for contest 1 and 5k for contest 2 or just 5k total for both ?

stellar.toneApr 21, 2019
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

May 15, 2024

A: Hi Stellar!

The limit is 5k entries per month for all campaign types combined. If you run 2 types of contests and each generates 2,500 entries within the same month that they launched, you would reach your limit for that month and would either have to pay $10 for 10,000 extra entries or wait until the following month to resume the campaigns.

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Q: Sociamonials is now GDPR compliant.

Craig_SociamonialsApr 11, 2019
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