email433Q: how to contact when site is down?
lately site keeps going down, who to contact?
Craig_Sociamonials
Jun 2, 2026A: Hello! We have the logs to prove that this is not true, but maybe you have something cached in your browser. Please clear your cache and try again, our site is always up. Just go to our home page and use our 24/7 live chat. AppSumo support can reach us via email, so go to them if you aren't able to reach the home page.
Verified purchaser
The sociamonials site is down right now.
Verified purchaser
Site is down now 07-19-2026 10:20AM EST. Tried loading several times, always displaying 500 "internal server error" code and cannot be accessed. Site presented login page, then entered login credentials, taken to error page immediately. Cannot be used.
Yes, it is back up. Digital Ocean had a hardware failure on our node but replaced it already so we are back at 100%.