4.3
Taco ratings
Customers appreciate Socrates for its ability to provide instant answers from private files, its user-friendly interface, and its support for multiple platforms. While there are some challenges with understanding prompts and occasional delays in updates, these are minor issues. Considering the positive feedback against the occasional concerns, Socrates is meeting expectations and is a reliable option for those seeking instant file-based answers. Additionally, with an overall rating of 4.4 and a 60-day money-back guarantee, it's definitely worth trying out.
AI-powered summary of customer reviews
Verified purchaser
Is this software still alive?
No support and no email reply.
Plan is not resetting every month.
The software is still alive? Otherwise, it should be refunded.
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Verified purchaser
Unusable due to severe AI hallucinations and non-existent support
I strongly advise against using the Socrates app for serious scientific research. My experience has been incredibly frustrating for two main reasons:
AI Hallucinations: The core function of the app is broken. The AI frequently generates "rubbish" output—making up facts, citations, or data that simply do not exist. It presents these hallucinations as truth, which makes the tool not just useless, but actively misleading. One better searches the sources oneself.
No Support: When you run "deep dive", it gets stuck, and you are on your own. I have attempted to contact support regarding these errors and received absolutely no response. It feels like the developers have abandoned the project entirely. (Appsumo tells me they'd be back around the holidays.)
Until the accuracy is fixed and a support team is actually hired, this app is a one-star product at best.
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Verified purchaser
Fantastic product
I'm a lawyer and I'm using it for local chat since the first hour and I can say it's really a good product. No problem to interact with my documents, even if the ask them in a different language thant their text. I really hope it's not going down. Jon, stay on it!
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Verified purchaser
Good app, apparently dead project
This tool has great potential, but it seems the project has stalled. Updates are delayed, and Jon does not respond to messages, even those sent by AppSumo customer service.
Save your money. I would argue that most AI tools are likely to fade away due to prohibitive ongoing costs. Instead, opt for those that support models like BYOK.
The project and idea hold great promise, but it seems Jon is allowing it to die.
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Verified purchaser
It works but with some adjustments. With standard model It gives AI reasoning in every cell starting an ending with some code :( XXXXX
I got a T5 because i find the idea really great. And I realy like how it works.
However with the standard model. it gives AI reasoning in every cell starting an ending with some code :(
<think> XXXXX endless AI reasoning XXXX <think>
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