Q: Hi, please,
I did see the previous message in answer of a comment:
"Lastly, can the candidate provide a ...
recorded video that it can be uploaded for analysis? -> Yes, we have upload capability. But we do need to do speaker diarization so there is some performance loss compared to the scribe (which can utilize the speaker intervals). We also don't have the names of the speakers so they will be marked by an id number. We'll give the option to change the name very soon."
Please, about the upload process, I dod not use the platform integrated with Spiky, how is the loss of quality from analytics?
Thank you
Iwan
Founder Team
Ayda_Spiky.ai
May 14, 2024
A: Hi Iwan, as we explained above, the upload file does not contain the speaker information so we have to do the speaker diarization ourselves algorithmically, therefore, there is a drop in performance compared to the bot. We are just noting this down as part of the pipeline, not saying that the performance is low.
As I said, the voices need to be separated when it is an upload. But other than that the algorithms are the same for the whole pipeline so the rest will have the same algorithmic performance.
Ayda, the voice are separated, but who have to separate and identify the voices, it is ourselves by going through all recordings ourselves, or it has a rendering process and just have to add the name through the identified voices?
We do the separation. But there will be no names from the recordings (naturally). The part we said we would add is the UI change to add names to identified speakers.
Q: Hi Ayda,
Another question - is there any minimal length of conversation recording time required?
so that Spiky can pinpoint the overall assessment?
Founder Team
Ayda_Spiky.ai
May 14, 2024
A: Hi tombrady,
The minimum time required for analysis is 4 minutes. Otherwise we use this as a signal that the meeting bot has been kicked out of the call, and we are not supposed to analyze the meeting.
Thanks, Ayda. Just to confirm, does the 4-minute length requirement also apply to the previously recorded video conversation when we upload it for analysis?
Q: Would love for this deal to come back
I didn't get a chance to buy last time even though I asked a ton of questions! I missed it by one day.
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Q: Will this deal be back?
I missed it.
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Q: Hello, Is this Hipaa compliant?
Ayda_Spiky.ai
May 15, 2024A: Hi swilsonjm,
We are currently in the process of getting soc2, iso, and hipaa certified. But do not have these certifications yet.
Share Spiky
Q: Hi, please, I did see the previous message in answer of a comment: "Lastly, can the candidate provide a ...
recorded video that it can be uploaded for analysis?
-> Yes, we have upload capability. But we do need to do speaker diarization so there is some performance loss compared to the scribe (which can utilize the speaker intervals). We also don't have the names of the speakers so they will be marked by an id number. We'll give the option to change the name very soon."
Please, about the upload process, I dod not use the platform integrated with Spiky, how is the loss of quality from analytics?
Thank you
Iwan
Ayda_Spiky.ai
May 14, 2024A: Hi Iwan, as we explained above, the upload file does not contain the speaker information so we have to do the speaker diarization ourselves algorithmically, therefore, there is a drop in performance compared to the bot. We are just noting this down as part of the pipeline, not saying that the performance is low.
Share Spiky
Verified purchaser
Hi Ayda,
Ayda, thank you, I want to make sure as the only software I use is Sessions.us, the result will be same after all optimizations?
Ayda, thank you, sorry for questioning that
Thank you
Iwan
Hi Iwan,
Yes, the rest of the pipeline is the same.
Thanks!
Verified purchaser
Hi, Ayda,
Ayda, I mean, the results from imported meeting will have the same analytic efficiency as if Spiky did participate the meeting?
Thank you, Ayda
Iwan
Hi Iwan,
As I said, the voices need to be separated when it is an upload. But other than that the algorithms are the same for the whole pipeline so the rest will have the same algorithmic performance.
Verified purchaser
Hi, Ayda,
Ayda, thank you
Ayda, the voice are separated, but who have to separate and identify the voices, it is ourselves by going through all recordings ourselves, or it has a rendering process and just have to add the name through the identified voices?
Thank you,
Iwan
Hi Iwan,
We do the separation. But there will be no names from the recordings (naturally). The part we said we would add is the UI change to add names to identified speakers.
Q: Hi Ayda, Another question - is there any minimal length of conversation recording time required?
so that Spiky can pinpoint the overall assessment?
Ayda_Spiky.ai
May 14, 2024A: Hi tombrady,
The minimum time required for analysis is 4 minutes. Otherwise we use this as a signal that the meeting bot has been kicked out of the call, and we are not supposed to analyze the meeting.
Share Spiky
Thanks, Ayda. Just to confirm, does the 4-minute length requirement also apply to the previously recorded video conversation when we upload it for analysis?
Hi tombrady,
Yes, but if shorter meetings are a regular instance for your use case, we can make exceptions if you reach out to our team.