Hi, I just bought your product (Tier 3) I downloaded the app and installed it.

Hi, I just bought your product (Tier 3) I downloaded the app and installed it. It did not work. Continued to stop my Mac affecting its performance and saying that the Spoke app was not responsive. I had to uninstall it and my Mac got back to working just fine. My Mac is a M1 silicone Mac. Is your app optimized for M1 Macs? Is this a known issue? Please let me know. I haven't been able to use your product and I am thinking about asking a refund if there in no fix for this. Thank you.

jlemeva
jlemeva
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Verified Purchaser
| Deals Bought: 129 | Member Since:
    Lazare_Spoke
    Lazare_SpokeFounder team
    Verified Purchaser
    | Member Since:

    Hey

    That's not normal. Indeed we don't have an m1 optimized app yet. We should release that soon.

    Vincent_Spoke
    Vincent_SpokeFounder team
    | Member Since:

    Hi, it is indeed a known issue,

    And we should have better-noticed Users. Sorry for that.

    Anyway, It is because we didn't upload a Mac M1 version of the app yet
    We plan to release it within the next 2 weeks

    jlemeva
    jlemeva
    Plus member
    Verified Purchaser
    | Deals Bought: 129 | Member Since:

    Thank you both for the quick reply. I will wait for you to upload the updated app to try it then.

    The ETA helps a lot. I look forward to start using Spoke, it looks like a great product.

    Thanks again and have a great day!