Q: $399 Powerups add on not applying correctly after 9 code upgrade
Hello,
I recently upgraded my Stackby account from 5 codes to 9 codes mainly so I could use List View. Before that, while at level 5 I had already purchased multiple add-ons, including the $399 Powerups add-on, which are for the whole platform.
However, when I try to *add a section or *use color formatting in List View, I’m still being prompted to upgrade to powerups.
Not sure if anyone else is experiencing this as well, but could you please check my specific account and update it if anything still needs to be enabled?
I’ve already emailed support as well.
Thanks!
Rachit_Stackby
Jul 27, 2026A: Hey there,
Your account is already upgraded with the Powerups package. Please check and let us know.
Thanks,
Rachit