Stunning Reviews

I invested in the tier 2 Lifetime Deal (LTD) during this product's infancy, effectively funding its development when the platform was still too buggy for professional use. Now that the product is getting matured (and still buggy), the founders have retroactively stripped away the core features and AI credits that were explicitly promised in the original agreement.

To be clear: early adopters are now being asked to pay a monthly subscription for the very features we already purchased upfront. This isn't just a "change in business model" - it is a fundamental breach of trust and a failure to honor a legal sale.

Buying an LTD is an act of faith in a startup's roadmap. By reneging on these terms, the founders have proven they do not value their earliest backers. I cannot recommend a company that views its original contracts as optional.

We bought the highest AppSumo lifetime tier, which included renewing monthly AI credits.
We tested the platform early, but it was not ready for real use. We invested and waited for it to mature, expecting the lifetime benefits to be available when it was ready.
Instead, the company removed the monthly credits and now requires lifetime customers to pay separately for AI usage. This retroactively changes the deal and turns the purchase into a sunk investment!

We have contacted the company multiple times for clarification and a resolution. They have not responded.
Ignoring lifetime customers after changing deal terms is not acceptable.

This completely defeats the purpose of a lifetime deal and breaks trust.

I have paid for the top tier LTD, around 700 USD, that you used to develop your product. Until now it was quite buggy, so I couldn't use it with my clients. Now if I want the promised features (like client management, site export etc.) you say that I need to pay the subscription plan, just like somebody that hasn't paid 700 usd upfront to you. This means that we paid you more than 700 usd for absolutely nothing. 700 usd is a lot of money for nothing!
I understand that the AI credits cost a lot of money, and I would pay the AI credits separately to you, but show us, the early adopters, who helped you at the beginning, that you are trustworthy founders and please give us, the LTD users the promised agency features and the possibility buy credits separately or BYOK, without the need to pay the subscription. Thank you

Product Review first - the product never matured, never got perfected. did not become super amazing which is expectation from company, but is not fulfilled necessarily.

Credit Issue - AI Credits Expired
Appsumo Team

Please reply soon

what is this? why credits are expiring fully? why it is being communicated just 2 weeks in advance? why it was not communicated at the time of buying?

what is the point of account if there are no credits?

what kind of life time deal it is?

so many many many bugs. lots of promises are not delivered.