SuiteDash Questions

Showing 1 - 20 of 1280 questions

Q: can i upgrade

hello Mike ,
I bought suitedash through here in 2023 and put a lot of hours into learning everything and really enjoyed working with the program, afterwards I unfortunately got sick and started again, now in my new business I want to hire 3 freelancers and now I just saw that you can only work with three in tier 1 (which I then bought) is it still possible to buy more, I'm afraid I just missed the sale, or is there another solution ? Kind regards Maya

maya.SDPLUSFeb 7, 2025
See detail
Share
Helpful?

Q: GDPR compliance in europe?

hi mike,
i really took the last days to dive deep into SD to understand things. While doing this i thought that in the announcement at Appsumo GDPR compliance is mentioned. Today i wanted to create a booking form for prospects. Sitting in europe i know that we have to display a checkbox that the user accepts that gis sata is stored for the mentinoed purpose of the form. I could not find such an element and thought i should perhaps look into your terms and privacy document to check that „GDPR thing“. In your terms and conditions is written that all the data is stored on US servers which, if so this is not compliant with GDPR for europe as we have to insure that the data is stored in europe. So could you please clearify that to me? Thanks in advance
carsten

user6961bPLUSEdited Feb 6, 2025
See detail
Founder Team
Mike_SuiteDash

Mike_SuiteDash

Feb 7, 2025

A: Hi there :)

Thanks for spending time to dig in!

We are a member of the Data Privacy Framework which was very recently established as the successor to the Privacy Shield Framework, and this enables the GDPR compliance of data as it moves from US to EU and the other signatories to this compliance agreement.

https://www.dataprivacyframework.gov/list

RE: The checkbox, you can easily add this as...

Share
Helpful?

Q: Post-Campaign Upgrades

Hello,
will the post-campaign upgrades always be available for appsumo buyers or is there a specific timeframe?

LG
Patrick Kaldenbach

kaldenbachbusinessPLUSFeb 6, 2025
See detail
Founder Team
Mike_SuiteDash

Mike_SuiteDash

Feb 7, 2025

A: Hi Patrick,

There is no expiration on the Post Campaign offers.

Thanks,

Mike

Share
Helpful?

Q: Support Ticket Management

Hi there,

I'm most interested in the support ticketing features yet am having a hard time finding any documentation and/or videos around it.

Can you please point me to it?

I'd like to use suitedash to centralize customer support tickets and assign team members to the email tickets when they come in.

I'll likely purchase top tier though wanted to see it in action prior to purchasing.

Thanks

_randy_PLUSFeb 4, 2025
See detail
Founder Team
Mike_SuiteDash

Mike_SuiteDash

Feb 5, 2025

A: Sorry no video, but we do have one planned soon.

We do have extensive and complete documentation here:

https://help.suitedash.com/article/574-support-tickets-overview

This link contains links to all the other relevant articles that show/describe each area of Support Tickets. Overall, it's a very complete solution for most businesses!

Thanks,

Mike

Share
Helpful?

Q: Subscriptions

Hi Mike.
Any video tutorial on subscriptions you can share plz?
I'm agency only offers subscription services. We don't start work ontill this is paid.
Just trying to get all my services in the platform

dewayneFeb 4, 2025
See detail
Founder Team
Mike_SuiteDash

Mike_SuiteDash

Feb 5, 2025

A: We don't have a video, but our Subscription Plans are very powerful!

We use our own Subscription engine so we have almost no limitations as to what can be accomplished, and that makes advanced functionality possible.

Please see here: https://help.suitedash.com/article/88-invoices-subscription-plans

In addition to this, we have a very big update to the Billing toolkit almost ready to be...

Share
Helpful?