Q: A few questions from a 2020 LTD buyer.
Hello, I have a one code LTD from 2020 that I've redeemed but never fully setup. I have a few questions for you because I am considering adding a few more codes to this plan.
1. Are there any advantages to the one code LTD I purchased in 2020 versus the lowest tier LTD available today?
2. I've read that sometimes you add features or functions that must be purchased separately as add-ons. Where can I find detailed descriptions and pricing for all add-ons that currently exist?
3. My understanding is that setting up Suitedash is a serious investment in time. In addition, having all of our business information and functions tied into a single system requires trusting the developer and the future of the product. Do you have a continuity plan for Suitedash if something happens to you?
Mike_SuiteDash
Jan 17, 2026A: Hi Sandra,
Great questions - and welcome back! Let's go through them:
**1. 2020 LTD vs. Today's LTD:** The codes are functionally the same - both provide Pinnacle-level features. The main difference is that over the past 5+ years, we've added a tremendous amount of new functionality to the platform, and your 2020 LTD includes all of that at no additional cost. So you've actually been accumulating value this whole time! Adding more codes today will simply increase your Staff and Storage limits.
**2. Add-Ons (Power-Ups & Service Subscriptions):** You can find detailed descriptions and pricing here:
- Power-Ups: https://suitedash.com/power-ups/
- Service Subscriptions: https://suitedash.com/service-subscriptions/
Power-Ups are optional feature bundles (monthly fee), and Service Subscriptions are usage-based services where we pass the costs directly to you with no markup.
**3. Continuity Plan:** I appreciate you asking this directly - it shows you're thinking like a business owner. Yes, we have a continuity plan in place. SuiteDash is not a one-person operation. We have a dedicated team, established infrastructure, and the business is structured to continue operating independent of any single individual. We've been around since 2012, we're bootstrapped and profitable, and we're building for the long term. Your data and your business are safe with us.
I hope that gives you the confidence to dust off that 2020 account and finally put it to work!
Thanks,
Mike