SuiteDash Questions

Showing 1 - 5 of 1,382 questions
lakyshascouponslakyshascoupons
lakyshascouponsPLUS
Aug 13, 2026
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Q: Staff/Team

I purchased multiple codes. When redeeming codes I realized the Staff/Team only gets Freelance access which means: No Team Talk access within Projects (internal team communication is hidden from them)
No File access - they can't see or access Files
No Live Chat - they're excluded from the Live Chat feature
Project-only visibility - they can only access Projects they're assigned to, with restricted capabilities within those Projects. This can be limiting. Is this assessment accurate?

Founder Team
Mike_SuiteDash

Mike_SuiteDash

Aug 13, 2026

A: Q: Staff/Team

Good news, your assessment of the Freelancer role is accurate, but the conclusion about Staff in general is not. Staff are not limited to Freelancer access.

Freelancer is just one of seven Internal Roles, and it sits at the very bottom of the ladder on purpose. It is the role you assign to an outside contractor you want inside a single Project and nowhere else. That is why Team...

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highlyfavoredednahighlyfavorededna
highlyfavorededna
Aug 13, 2026
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Q: LMS lesson editor is blank and I can’t access support

Hi SuiteDash team,

I’m experiencing an issue with the LMS lesson editor. My course and modules load correctly, but whenever I try to create or edit a lesson, the page opens completely blank and the Content Block Editor never loads.

I have tested this in both regular Chrome and Incognito mode with the same result.

I also tried using the “Email the Help Team” button, but that is not working for...

Founder Team
Mike_SuiteDash

Mike_SuiteDash

Aug 13, 2026

A: Hi highlyfavorededna,

Good news, the Help Team confirms they've been in contact with you directly and everything is sorted out. That's correct?

If anything else comes up, [email protected] is always the fastest route.

Thanks,

Mike

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lakyshascouponslakyshascoupons
lakyshascouponsPLUS
Aug 12, 2026
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Q: What Happens if You Sell The Software

I’ve noticed a concerning trend with some software purchased through AppSumo: a company grows, gets acquired, and the new owner no longer honors the Lifetime Deal. Small business owners who have invested thousands of dollars and countless hours building systems around the platform are then forced to pay a subscription or risk losing their data and starting over.

For those of us making SuiteDash a...

Founder Team
Mike_SuiteDash

Mike_SuiteDash

Aug 12, 2026

A: Hi lakyshascoupons,

Direct answer, since you asked for one.

Your concern is legitimate. It's happened to LTD holders across this marketplace and I'm not going to dismiss it.

Here's our situation. SuiteDash is bootstrapped. No VC, no board, no outside investors. That matters more than any promise I could make, because the pattern you described almost always starts the same way: a company...

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sriworldsriworld
sriworldPLUS
Aug 10, 2026
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Q: Can we customize for our internal work flow?

Finance side:
I want to give tomorrow where they have their own billing system multiple layers of approvals. And also even for vendors they have multiple levels of approvals for releasing an amount where the vendor also will be able to log in and submit their bills.

Tasks:
The H and task management systems are just as good as any other model they want to implement which includes geofencing...

Founder Team
Mike_SuiteDash

Mike_SuiteDash

Aug 10, 2026

A: Hi sriworld,

Let me be straight with you, because there's a mix here and I don't want you buying on a guess.

Based on your brief description, I'll generalize, but understand there are many details which you have in your head that I'm not aware of:

Vendors logging in and submitting bills. Yes. Vendors can be given Portal access and use Forms to submit, with file attachments for supporting...

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O_GO_G
O_GPLUS
Aug 9, 2026
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Q: limits for file uploading by customers

Hi, I really like the features regarding the customer,
would it be possible to set specifications for my customers uploading image files like below?
1200×300 px
JPG / PNG / WebP
max 500 KB

Founder Team
Mike_SuiteDash

Mike_SuiteDash

Aug 10, 2026

A: Hi O_G,

Honest answer: not to that level of specificity today.

The File Upload form field lets your Targets upload files and you can enable multiple file uploads, but it does not enforce pixel dimensions, restrict to a specific set of file extensions, or cap individual file size at a value you choose.

That said, this is a good suggestion and one we're considering. File upload validation is a...

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