Ok, thanks for the reply. I'd like to understand this situation because it's extremely unusual - our process is very efficient and effective.

Please email help@suitedash.com and CC: mike@suitedash.com with a message that just says "Following up - Christian from AppSumo" and that will be enough for me to have your email and track your previous tickets. I don't want to ask your email here in a public forum, so let's continue in the way I just suggested.

Thanks!

Mike

Mike. I have forwarded the emails to the emails you suggested below.. the original emails were already going to help@suitedash.com ... I appreciate you getting involved. But, I my concern is that this is just while this campaign is running. I had shelved this as we were not getting replies. The ongoing concern will be that we return to not getting replies after the campaign is finished.... We can not have a client facing toolset without support.

Hi Christian,

We do not see your email at either help@suitedash.com or mike@suitedash.com

Please re-send? or send a test?

Thanks,

Mike

Mike... I emailed a couple of hours ago.. can someone please .. just acknowledge receipt... thank you