Q: What makes SuiteDash HIPAA-compliant and what security controls are in place (ex. types of encryption)?

CleverMacSep 8, 2024
Founder Team
Mike_SuiteDash

Mike_SuiteDash

Sep 8, 2024

A: Hi CleverMac,

SuiteDash achieves HIPAA compliance by implementing a comprehensive set of security measures designed to protect sensitive data, including health information. This is critical for businesses needing to adhere to HIPAA regulations.

Key Security Controls for HIPAA Compliance:

1. Data Encryption: SuiteDash uses robust encryption methods both for data in transit and at rest. In transit, data is secured with Transport Layer Security (TLS) to ensure that information is protected during transmission over the internet. At rest, SuiteDash encrypts stored data using Advanced Encryption Standard (AES) with a 256-bit key. This level of encryption ensures that unauthorized access is approaching impossible, even if the data is compromised.

2. Access Controls: To further safeguard sensitive data, SuiteDash uses strict access controls. User permissions can be customized to allow only authorized personnel to view or manage specific data, reducing the risk of unauthorized access. Role-based access controls (RBAC) ensure that users only have access to the minimum information necessary for their role.

3. Audit Logs and Monitoring: SuiteDash maintains detailed logs of all user activity, providing an audit trail that can be reviewed in case of security incidents. Monitoring and logging are crucial to track any unauthorized access attempts or unusual behavior, aiding in quick response and remediation.

4. Data Segmentation and Isolation: Each customer’s data is logically separated within SuiteDash’s systems, ensuring that there is no crossover or accidental exposure of one company’s data to another. This data segmentation is crucial for maintaining the privacy of individual records and preventing unauthorized access across accounts.

5. Two-Factor Authentication (2FA): To add an additional layer of security, SuiteDash offers two-factor authentication (2FA) to verify user identities during login. This feature significantly reduces the risk of unauthorized access from compromised passwords.

6. Secure Backup and Recovery: SuiteDash implements secure data backup strategies with encryption to ensure that all sensitive information can be restored in the event of data loss or a security incident. These backups are also stored securely with encryption to prevent unauthorized access.

7. Physical and Network Security: The platform employs stringent physical security measures at its data centers, along with network protections such as firewalls and intrusion detection systems. These prevent unauthorized access to the underlying infrastructure that powers the platform.

By combining these technical and organizational measures, SuiteDash ensures the security, integrity, and confidentiality of protected health information (PHI), making it a reliable choice for businesses needing HIPAA compliance.

For complete Security Overview, see here: https://suitedash.com/security-overview/

Hope that helps!

Thanks,

Mike

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Posted: Sep 10, 2024

Thanks for all those details. Is your email within HIPAA complaint? How do you maintain HIPPA compliance with 3rd party tool integration, such as a user's domain email?

Posted: Sep 11, 2024

They have the option to send secure message that requires the user to login into the system to read the full message, so PHI information is not send by email