roye
Jan 25, 2026
Q: What qualifies as a user?
Are guests considered free accounts or part of the 3 limit in the first tier?
Founder Team
Mike_SuiteDash
Jan 27, 2026A: Hi Roye,
Guests (Clients) are unlimited and free - they do not count toward the Staff limit.
The Staff limit (3 on Tier 1) only applies to your internal team members - employees, admins, contractors, etc. who help you run your business.
We don't have "Guests" as a concept in our platform, so it's not possible to give a perfect answer since it's hard to know how that term works in your thinking.
Short answers. You can invite as many Clients to your portal as you want, no caps, no extra fees, regardless of how many codes you have. Staff is limited based on # of codes.
Hope that helps!
Thanks,
Mike
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