Support Board
Live Chat and Chatbot by OpenAI. Support for TidyCal, WhatsApp, Instagram, Google, Email, Ticket ...
Your customer support tickets are literally piling up faster than you can open them. (“If only I had a clone… and my clone had a clone.”). Helping customers with their issues can be frustrating when you’re fielding the same questions every day, instead of tackling more serious concerns. You need a tool that automates your online customer service across popular channels, letting your live agents resolve bigger tickets.
Meet Support Board.
Support Board automates your customer support with AI-powered chatbots.
The Shopify integration boosts sales with a chatbot that uses real-time store data. With the TidyCal integration, the chatbot can create and manage bookings automatically.
OpenAI usage costs (required for the chatbot) not included. Use your own OpenAI API key or buy credits from us. Try it for free before upgrading to the AppSumo Deal.
TL;DR
At-a-glance
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Features
Overview
Support Board connects customers with smart chatbots for immediate assistance—and hands control over to live agents when problems escalate.
You have the capability to automatically train your chatbot using your own documents or website. You’re also able to program new questions and answers to train your chatbot, allowing it to help customers with more advanced queries.
And just like a live agent, your chatbot can send attachments, media, rich messages, and surveys to deliver more information to customers.
Send pop-up messages, welcome messages, and follow-up messages to push more people down the sales funnel.
You’ll be able to set up automations and triggers using conditions like user type, location, and time, putting your bot to work 24/7.
Live agents can access rich messages to create more engaging surveys that onboard new customers in no time.
Plus, you can evaluate support scripts and team performance using reports that collect customer feedback after a live chat experience.
Support Board lets you set up omnichannel support to send and reply to direct messages, text messages, emails, and support tickets.
The tool can also reply to messages sent from WhatsApp, Messenger, Telegram, LINE, WeChat, Instagram, and more for added flexibility.
It’s easy to assist international customers because the platform has multilingual chatbots that support more than 40 languages.
Your chatbot can even search for answers on Google and autocorrect misspelled text to decrease your agents’ workload.
Also check out the TidyCal chatbot integration. With this powerful feature, your chatbot can automatically create and manage TidyCal bookings across all messaging channels, including WhatsApp and Instagram, while admins and agents can easily view and control them from the panel.
Providing excellent customer service shouldn’t leave you feeling burnt out. (“But who gives support to Support?”)
With Support Board, you can manage customer conversations across channels and leverage automated chatbots for a seamless customer service experience.
Solve more problems in less time.
Get lifetime access to Support Board today!
Create Chatbots using Your Data with OpenAI. Get a ChatGPT-inspired chatbot for your data! Simply upload your documents or provide a link to your website and watch the magic happen. Enhance its strength by pairing it with Dialogflow and Google AI. Get a sneak peek with our thrilling preview video.
Our Shopify chatbot can understand user questions about your store and provide answers based on the information from your Shopify store.
Plans & features
Deal terms & conditions
- Lifetime access to Support Board
- You must redeem your code(s) within 60 days of purchase
- All future plan updates
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!