Can your bot support discord servers / channels? Also, can the bot be proactive within discord and for example say hello or even help moderate the discord server?
Q: Question About Instagram, X, and LinkedIn Integration
Hi, I love your concept and the platform you’ve built—congratulations ! I’d like to know if Support Board currently supports Instagram, X (Twitter), and LinkedIn messaging, or if you have plans to integrate these channels in the future. Thanks a lot for your help! Best regards,
Currently only Instagram is supported. Twitter is almost impossible to use from Elon Musk takeover as using it require extremely expensive monthly payments to X. We may add LinkedIn but no ETA yet.
Q: Can We Included a help@ email address that creates Support Tickets?
We were using another helpdesk system previously, and this seems to blow them away, but we still want to be able to have the old-school method of creating help tickets with our help@ email system. Is this something that is easy to integrate?
Q: Demo and free trial
Good afternoon.
I want to know if it is possible to have a demo of the system or a free trial period to know if it has the functions I need and how easy it is to use.
I look forward to hearing from you.
Schiocco
Jul 8, 2025A: Hi,
You can register a free account at https://cloud.board.support/
Regards
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Q: discord & proactivity
Can your bot support discord servers / channels? Also, can the bot be proactive within discord and for example say hello or even help moderate the discord server?
Schiocco
Jul 8, 2025A: Hi there, discord is not supported sorry.
Regards
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Q: Question About Instagram, X, and LinkedIn Integration
Hi,
I love your concept and the platform you’ve built—congratulations !
I’d like to know if Support Board currently supports Instagram, X (Twitter), and LinkedIn messaging, or if you have plans to integrate these channels in the future.
Thanks a lot for your help!
Best regards,
Schiocco
Edited Jul 4, 2025A: HI,
Currently only Instagram is supported. Twitter is almost impossible to use from Elon Musk takeover as using it require extremely expensive monthly payments to X. We may add LinkedIn but no ETA yet.
Regards
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Q: Woocommerce
Hello, can this version be integrated with WooCommerce?
Schiocco
Jun 18, 2025A: Hello,
No. You need the WP version and the WooCommerce app for that. If you have further questions don't hesitate to contact me.
Thank you!
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Q: Can We Included a help@ email address that creates Support Tickets?
We were using another helpdesk system previously, and this seems to blow them away, but we still want to be able to have the old-school method of creating help tickets with our help@ email system. Is this something that is easy to integrate?
Schiocco
Jun 17, 2025A: Hi, yes you can do it, see https://board.support/docs/#email-piping
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