Q: AI Chatbot for Driving Sales
I want to create the AI Chatbot for driving sales. For example, if customer asks certain sales-related question, the Chatbot will detect it and trigger the promotional question (e.g. do you want a coupon code?).
1. Can you platform support this?
2. Is it easy to train the bot for this?
3. Does your platform support Bigcommerce ecommerce platform?
Thanks
Schiocco
Sep 10, 2024A: Hi
Training the chatbot is very easy but what you want to do is not related to it.
To reply to questions like "do you want a coupon code?" The chatbot will need to connect to your system, get a code and return it back to the customer. Support Board can do it but you will need to be a developer to understand how to do it. This is the case for all chatbots on the market.
There are no integrations for Bigcommerce but you can insert the chat into the Bigcommerce website.
Regards