can you import data/contacts from Drift? | Support Board

Support Board

Product details

MrLtdPLUS

Mar 31, 2026

Q: can you import data/contacts from Drift?

trying to see how I can migrate my data from Drift. thanks

Founder Team

Schiocco

Mar 31, 2026

A: Hi, you can import users from CSV files but the format must be supported. Please send a to [email protected] the Drift export contact file with an example of a few users and we will check. Thank you

Helpful?

Related questions

Hello, we have about 4 different businesses and some agents are working on multiple ones. I wonder how does the cloud access work in this case? We have one license here and the login for me as an owner and for my agents is at https://cloud.board.support/, so how exactly we separate the access to different businesses/websites on the cloud network?
I have a few questions about the Knowledge Base: 1. Can you set up multiple knowledge bases? 2. What limitations does each knowledge base have? 3. Can I assign a distinct knowledge base specifically to one website so that only information from that knowledge base is used in this chat? 4. Is it guaranteed that the user cannot select another knowledge base via the chat, as is apparently the case with the departments (It is quite useful for the departments.)? Thank you very much for the helpful answers.
Is it advisable to combine the cloud version with the WordPress version? I would like to use Support Board primarily in WordPress, but also for Telegram and TidyCal. What should I keep in mind combinig both? Then I should access a suitable AppSumo tier for the cloud version here and also purchase the WordPress version on your website, right?

View product details

Support Board

Share Support Board

Choose a plan

Related questions