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tom354tom354
tom354
Nov 29, 2024

Q: Display images from links?

Hi! I am intrigued, but on the fence. Can the chatbot show rich links or product images? Say If it was a bot on Apple's website, could it on request show a productphoto and link in the chat?

Founder Team
Schiocco

Schiocco

Nov 30, 2024

A: Hi, yes it can do it. See https://board.support/docs/#rich-messages

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That is fantastic. So if there is a product "catalog" on the clients website, the bot can show that image from the url without "any" setup?

Cheers,
Tom

Founder

Unfortunately, it may not be automatic. To be sure it shows a product card you must add the specific question and answer, or you have to use function calling and write a code.