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shai.finkelshai.finkel
shai.finkel
Aug 13, 2023

Q: Hello, I'm asking in regard to the SaaS option as a reseller to my customers.

1. Will the js file my customers needs to implement on their website can be from my domain? e.g. - instead of

<script id="chat-init" src="https://cloud.board.support/account/js/init.js?id=XXXXX"></script>

to be this js file

<script id="chat-init" src="https://my-domian/js/init.js?id=XXXXX"></script>

2. How do I manage multi customers with the SaaS solution? providing each of them with a specific dashboard

3. Is there a way to make the chatbot answer specific replies to specific questions? e.g. enabling a user to set an appointment

Thank you

Founder Team
Schiocco

Schiocco

May 15, 2024

A: Hi

1. Yes, it will use your domain.

2. You will have an admin panel to manage them.

3. Yes. You have to use the Dialogflow chatbot for that.

Regards

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