Q: Hello, I'm asking in regard to the SaaS option as a reseller to my customers.
1. Will the js file my customers needs to implement on their website can be from my domain? e.g. - instead of
<script id="chat-init" src="https://cloud.board.support/account/js/init.js?id=XXXXX"></script>
to be this js file
<script id="chat-init" src="https://my-domian/js/init.js?id=XXXXX"></script>
2. How do I manage multi customers with the SaaS solution? providing each of them with a specific dashboard
3. Is there a way to make the chatbot answer specific replies to specific questions? e.g. enabling a user to set an appointment
Thank you
Schiocco
May 15, 2024A: Hi
1. Yes, it will use your domain.
2. You will have an admin panel to manage them.
3. Yes. You have to use the Dialogflow chatbot for that.
Regards