Gabo_BrunoQ: I am not sure if I understand well about Live agent possibility.
In case AI is not able to answer, how the helpdesk person is notified to start the conversation?
If I integrate the bot with WhatsApp or Facebook, will I get a ring or notification?
2. If it is possible, shall the operator answer the question from the mobile phone
3. If everything is possible in 1 and 2, shall I pay you to setup the bot for our website?
4. I understood from the Q/A, that I need to purchase AppSumo codes from a separate account if I want to use your bot on 2 websites (though with the similar content)
Schiocco
May 15, 2024A: Hi
1. Yes. There is no difference between WhatsApp or Facebook, Support Board chat or other channels. You get the same notifications in Support Board admin area. For more details, check https://board.support/docs/#human-takeover
2. Yes. Visit https://board.support/docs/#pwa for more details about PWA
3. Reach out to us via the chat at https://board.support/docs and send the details of the chatbot you want to create and I will let you know.
4. Yes correct.
Thank you!